Program Specialist I

Texas A&M University; Canyon (TX); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Tuition assistance

Job summary

West Texas A&M University in Canyon, Texas, seeks a Program Specialist I to support the Undergraduate Programs. The role reports to the Associate Dean and handles daily operations, advising materials, and student support.

The position coordinates transcripts, degree plans, and study abroad initiatives, with on-site support as needed. It also involves recruitment logistics and data reporting for program improvements.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Working knowledge of Microsoft products relating to student service.
• Proficiency in word processing, spreadsheets, databases, and presentations.
• Ability to work on multiple projects simultaneously and proven ability to work in a team environment.
• Proven verbal and written communication skills are essential.

Responsibilities

• Coordinating administrative support functions with the Associate Dean and staff.
• Plans and coordinates administrative activities and services.
• Supervises assigned staff, plans work and priorities.
• Develops administrative documents for students, faculty, and staff.
• Provides advising support for all COB Undergraduate Program students.

Skills

Microsoft Office

Communication skills

Team collaboration

Multitasking

Education

Bachelor’s degree or equivalent

Master’s degree

Tools

Ellucian Colleague

Student Self Service

Perceptive Content

Informer reporting

Job description

Job Title: Program Specialist I (Agency, West Texas A&M University, Department Management, Marketing and General Business)

Job Location: Canyon, Texas

Job Type: Staff

Proposed Minimum Salary: $2,964.00 monthly

Job Description

The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits NOTICE - All posted positions are subject to budget approval.

General Summary

The Program Specialist I position will report to the Associate Dean of Undergraduate Programs. This position will assist in the planning and execution of daily and administrative operations to the Undergraduate Associate Dean, faculty, staff, and student support. Other responsibilities include, but are not limited to:

• reviewing and evaluating prospective student and existing student transcripts
• monitoring curriculum in degree plans
• providing students with detailed information about university, state, and federal regulations
• track and provide statistical data for various demographics of prospective and existing students
• create, update, and maintain all advising training material
• train and advise students on degree plans and the resources used by the university and college
• maintain accurate degree plan files
• hire, train, and supervise student workers

The Program Specialist I will also coordinate study abroad trips and recruitment trips to various locations abroad and domestically. On-site support may be needed and required at times.

Responsibilities: Coordinates administrative support functions. This includes, but not limited to, the Associate Dean of the Undergraduate Program, faculty, staff, and students. Plans and coordinates administrative activities and services. Supervises assigned staff, plans work and determines work priorities. Develops administrative objectives and strategies for, but are not limited to, the COB Undergraduate Programs. Coordinates prospective student communication plan and management of online students. Creates, manages, evaluates, and reviews documents for students, faculty, and staff. Includes creating, updating, maintaining advising material for on-campus and online students. Also provides advising support for all College of Business Undergraduate students. Creates, develops, and manages the Online Undergraduate Program initiatives: Performs special analyses and project summaries. Creates and maintains database systems to provide informative (statistical, report updates, etc.) support to Administration about recommendations for program modifications, course offerings, and other curriculums. Using independent discretion to create and/or manage technical support for student training, design, and project. Serves as the communication facilitator for COB Undergraduate Program students and prospective students. Assist with in-person visits and tours as needed. Recruitment, Scholarships, Marketing, and special projects coordination as needed. Creating new student recruitment initiatives that include planning, implementing, and providing on-site support. Manage recruitment trips to various locations abroad and domestically, organz, etc. Identifies, determines, and coordinates scholarship needs for COB Undergraduate Program students. Creates, coordinates, manages, and implements marketing logistics for the Undergraduate Business Program. Manages other special projects such as, but not limited to, Graduation Reception, Training events, Open House events. Provides support for College of Business Student Symposium, etc. Other duties as assigned.

Necessary Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Working knowledge of Microsoft products relating to student service.
• Word processing, spreadsheet, database, and presentation applications.
• Ability to work on multiple projects simultaneously and proven ability to work in a team environment.
• Proven verbal and written communication skills are essential, as is the ability to work effectively with various groups across the campus community.
• Ability to handle multiple projects with numerous deadlines and the initiative to assume new tasks or projects.
• Excellent communication and organization skills.
• Ability to professionally represent the College of Business and the Undergraduate Business Program.

Preferred Qualifications

• Master’s degree
• Working in a collegiate student service position or closely related experience.
• Fluent in reading, writing, and orally conversing in Spanish.
• Knowledge of Ellucian products, such as Colleague, Student Self Service, as well as Perceptive Content and Informer reporting.
• Academic knowledge of degree programs, as well as Texas and Federal requirements.

Due to budgetary reasons, West Texas A&M University will not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System. Equal Opportunity /Veterans/Disability Employer. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

WT is located in Canyon, Texas, on a 342-acre residential campus. Established in 1910, the University has been part of The Texas A&M University System since 1990. WT, a Hispanic Serving Institution since 2016, boasts an enrollment of about 10,000 and offers 59 undergraduate degree programs, 39 master’s degrees and two doctoral degrees. WT’s long-standing commitment has always been to serve both the students and the region of the Panhandle. Our employees make a difference every day in the lives of thousands of students, and that has countless ripple effects on people throughout the region, the state and the world. Moreover, employees are encouraged to grow professionally and personally thanks to a supportive work environment. At WT, your future is our future. Employees and their dependents get half-off their tuition and fees. The minimum starting wage is $15 per hour. Employees also have generous health, dental, vision, and long-term disability insurance packages, plus free basic life insurance and enrollment in the Texas Teacher Retirement System. Flexible or compressed work-week arrangements are also available. Find out more at: https://wtamu.edu/benefits West Texas A&M University is located in Canyon, home to Palo Duro Canyon and the Panhandle-Plains Historical Museum. Canyon also is conveniently located near Amarillo, the largest city on Interstate 40 between Oklahoma City and Albuquerque. This region is renowned for its historical significance, vibrant arts and entertainment options, unique shopping, delicious food and the friendliest people in the state.