Program Specialist (evenings)

Trinity Health; United States; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

403B with employer match

Paid Time Off

Paid Holidays

Job summary

Pittsburgh Mercy seeks a Program Specialist to engage shelter guests and drop-in center participants, building supportive relationships and identifying individual needs. The role supports operations by assisting Supervisors and HDRS Specialists while supervising guests during shifts.

The position requires a Bachelor’s in human services, 4+ years’ homelessness/behavioral health experience, and certifications/clearances as specified. Non-exempt hourly schedule applies.

Qualifications

• Bachelor’s degree in human services or related field is required.
• 4+ years’ experience working with persons experiencing homelessness or behavioral health needs.
• Act 33/34 and FBI clearances; pre-employment drug screen.

Responsibilities

• Engage shelter guests and drop-in center participants in services and build supportive relationships.
• Assist Supervisors, Team Leads, and HDRS Specialists while overseeing shelter guests and participants.
• Complete shift documentation, conduct facility rounds and safety checks, respond to needs of persons served.

Skills

Homelessness/behavioral health exp.

Experience with persons served

Education

Bachelor's in Human Services or related field

Peer Specialist Certification

Job description

POSITION SUMMARY

The Program Specialist engages shelter guests and drop-in center participants in services by building supportive relationships and partnering with persons served to identify and address their individual needs. This position supports program operations by assisting Supervisors, Team Leads, and Housing Diversion and Recovery Support (HDRS) Specialists while providing direct supervision and oversight of shelter guests and drop-in center participants. As a direct service professional, the Program Specialist is responsible for providing proactive, responsive, and person-centered support throughout each assigned shift. Responsibilities include maintaining a safe and welcoming environment, completing shift documentation, conducting facility rounds and safety checks, and responding appropriately to the needs of persons served. This position reports directly to program Supervisors and is expected to exercise sound judgment, professionalism, initiative, and accountability in the performance of daily responsibilities. All duties are performed in accordance with applicable federal, state, and local laws and regulations, as well as Pittsburgh Mercy's mission, philosophy, policies, procedures, and standards of care.

REQUIREMENTS

• Bachelors in human services or related field with 4+ years’ experience working with persons experiencing homelessness or behavioral health needs. May have lived in experience as a peer.
• Must have or gain Certification as a Peer Specialist.
• Act 33/34 and FBI clearances
• Pre-Employment Drug Screen

SCHEDULE

(non-exempt/hourly) Saturday – Wednesday 3pm-11pm

COMPLETE BENEFIT PACKAGE

Comprehensive Benefit Package starts Day 1 of employment: Medical, Dental, Vision; Life Insurance, 403B with employer match; Paid Time Off (PTO); Paid Holiday Days; Plus more………

ABOUT PITTSBURGH MERCY

We are a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance use; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness + abuse. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.