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Trinity Health Mid-Atlantic is seeking a Program Assistant to foster a safe, supportive living environment for individuals experiencing homelessness at Second Avenue Commons. The role requires supervising guests and visitors, collaborating with shelter teams, and promoting independence through daily activities.
Responsibilities include monitoring safety, reporting incidents, and maintaining a clean, welcoming space. Comprehensive benefits and an equal opportunity stance accompany the position.
Employment Type: Full time Shift: Description: POSITION SUMMARY: The Program Assistant is responsible for fostering a safe, supportive, and high-quality living environment for individuals experiencing homelessness at Second Avenue Commons. Working collaboratively with the shelter and Drop-In Center teams, this position engages guests and participants in daily activities, promotes independence and socialization, and supports the overall well-being of those served. The Program Assistant provides direct supervision of shelter guests, Drop-In Center participants, and visitors, while monitoring the facility to ensure a clean, welcoming, and secure environment. This role is responsible for recognizing and reporting illegal activities, safety concerns, and other unusual incidents, and for collaborating with Supervisors, Team Leads, shelter and Drop-In Center staff, community partners, and emergency response personnel, including law enforcement, fire departments, and emergency medical services, as appropriate. To support guest independence and maintain a positive living environment, the Program Assistant assists with the upkeep of shelter rooms and common areas and encourages active participation in maintaining community spaces. This position operates with a high degree of initiative, professionalism, and accountability while reporting directly to Program Supervisors. All duties and responsibilities are performed in accordance with applicable laws and regulations, as well as Pittsburgh Mercy's mission, values, policies, procedures, and standards.
(non-exempt/hourly) Monday – Friday 11pm-7am
Comprehensive Benefit Package starts Day 1 of employment:
We are a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities.
We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance use; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness + abuse.
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.
Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.
For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.