Program Specialist — Direct Support & Peer Training Lead

easterseals; Stratham (NH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from day one

Job summary

Easterseals in Stratham, NH seeks a dedicated Direct Support role to collaborate with the Program Manager in developing and monitoring program goals. You will mentor new Direct Support Associates as a Peer Guide and maintain ongoing contact for six months.

Responsibilities include documenting progress, ensuring professionalism, delivering excellent customer service, and assisting with required paperwork. Direct support may include personal care and transportation responsibilities.

Qualifications

• Associates Degree in Human Services or related field with 1 year Direct Support experience, or a HS diploma with 2 years Direct Support experience.

Responsibilities

• Review, monitor and assist in program goal development and implementation with Program Manager.
• Serve as a Peer Guide for new Direct Support Associates, including on-the-job training and orientation.
• Maintain contact with assigned DSA for at least 6 months.
• Demonstrate professionalism and exceptional customer service; raise concerns to supervisor as needed.
• Assist with required documentation and compliance as requested by supervisor.
• Perform direct support tasks as needed, including personal care and transportation.

Skills

Direct support experience

Customer service

Education

Associates Degree in Human Services

High School Diploma or equivalent

Tools

Driver's license

Reliable vehicle

Automobile insurance

Job description

Easterseals in Stratham, NH seeks a dedicated Direct Support role to collaborate with the Program Manager in developing and monitoring program goals. You will mentor new Direct Support Associates as a Peer Guide and maintain ongoing contact for six months.

Responsibilities include documenting progress, ensuring professionalism, delivering excellent customer service, and assisting with required paperwork. Direct support may include personal care and transportation responsibilities.