Program Specialist-Brown County

Big Brothers Big Sisters of Northeast Wisconsin; Green Bay (WI); On-site; USD 40,000 - 50,000; Full time

Job summary

Big Brothers Big Sisters of Northeast Wisconsin is hiring a Program Specialist in Wisconsin. This role focuses on enrolling volunteers (Bigs) and youth (Littles), ensuring matches are made and supported per program standards.

The position requires managing enrollment processes, conducting safety education, and maintaining accurate records while providing proactive match support. A driver’s license and travel within the community are required.

Qualifications

• Bachelor’s degree preferred in social services, family studies or related field. Equivalent experience may be considered.
• Experience with both child and adult populations; enrollment, intake or interview experience preferred.
• Must have a valid driver’s license and reliable community travel ability.

Responsibilities

• Conduct volunteer enrollments, orientations, interviews and enrollment processing.
• Conduct youth enrollments with parent/child interviews and safety education.
• Ensure program matches and provide match support per BBBS standards.
• Maintain accurate records and utilize data to report and analyze outcomes.
• Develop and implement group match activities and other duties as assigned.

Skills

Volunteer enrollments

Interviews

Data reporting

Match support

Education

Bachelor’s degree in social services or related field

Tools

Enrollment processes

Program policies

Job description

Employer: Big Brothers Big Sisters of Northeast Wisconsin

Hours: 1.0 FTE

Salary Range: $40,000-$50,000; full benefits

Openings: One

Job Summary

The primary function of this position is to ensure that volunteers (Bigs) and youth (Littles) are appropriately enrolled, matched and supported. The Program Specialist will execute a high degree of independent judgement while following the Big Brothers Big Sisters (BBBS) Standards of Practice and Big Brothers Big Sisters of Northeast Wisconsin (BBBSNEW) program policies.

Job Requirements

• Bachelor’s degree from an accredited college or university in social services, family studies, or related field preferred. If an applicant does not have a bachelor’s degree, applicants with equivalent experience may be considered. Experience working with both child and adult populations; specific assessment, intake, or interview experience preferred.
• Must have a valid driver’s license and the ability to travel within the community throughout the workday with full time access to an automobile and automobile insurance in the amount required by the state of Wisconsin.
• Conduct volunteer enrollments, including individual orientations, interviews, and completion of enrollment processes.
• Conduct youth enrollments, including parent/child interviews, child safety education and enrollment processes. Assess and refer families for alternative or additional services as needed.
• Ensure a high level of proficiency and skill in applying child safety and risk management knowledge, policies, and procedures throughout all aspects of job junction. Identify child safety issues for volunteers, children, and their families.
• Review all enrollment information and assessments and make recommendations for participation in the program. Assess and apply factors contributing to successful match.
• Provide comprehensive assessments and match support recommendations for volunteer and child participation in the program based upon assessments of each individual volunteer.
• Continually assess and support the match relationship focusing on child safety, match relationship development, positive youth development and volunteer satisfaction. Real and/or potential problems and barriers are identified, addressed, and resolved as early as possible. Match support is provided on a frequency according to BBBS Standards.
• Develop, promote, and implement group match activities to support ongoing volunteer involvement with the child and agency.
• Maintain accurate and timely records for each match according to standards and utilize technology to report, analyze, and present data.
• Other duties as assigned.