Program Specialist (4080010)

State-of-Missour; Jefferson City (MO); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holidays

Health insurance eligibility

Job summary

The Division of Cannabis Regulation (DCR) in Jefferson City seeks a seasoned Program Specialist to join the Program Development Unit. This role develops organizational standards, guidance documents, and training materials while supporting website content and policy implementation.

Ideal candidates bring strategic thinking, technical proficiency, and excellent written and verbal communication skills to drive cross-divisional projects and continuous process improvements in a fast-paced public

Qualifications

• Bachelor's degree required or substitutions may be allowed.
• 1–3 years of relevant experience.
• Ability to work in a fast-paced environment with competing priorities.
• Ability to take administrative guidance and complete tasks with oversight.
• Ability to identify effective solutions and strategies.
• Ability to create high-quality written and visual content.
• Ability to coordinate and manage cross-divisional projects.
• Ability to communicate clearly, verbally and in writing.
• Adapt to constant program development, change, and improvement.
• Proficiency in Microsoft Office and quick learning of specialized systems.

Responsibilities

• Develop program guidance, FAQs, and topic-specific guides related to the Division’s regulatory authority.
• Create, manage, and track SOPs for cross-divisional consistency.
• Provide support for ongoing program and policy implementation needs.
• Develop and maintain accessible website content for the division.
• Implement process improvements to enhance efficiency, accuracy, and sustainability.
• Suggest SMART goals to measure progress.

Skills

Fast-paced environment

Written communication

Verbal communication

Cross-divisional coordination

Problem solving

Content creation

Adaptability

MS Office proficiency

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Job Location:

This position will be located at 920 Wildwood Drive, Jefferson City, MO 65109.

Why you’ll love this position:

The Division of Cannabis Regulation (DCR) is seeking a seasoned, skilled and forward thinking Program Specialist to join DCR's Program Development Unit. This role will help shape the division's future by the creation of organizational standards, guidance documents, and training materials. Additionally, this role assists with website development and maintenance, and coordinates priorities outlined in the strategic plan.

The Program Specialist will be part of a high-performing team driving innovation, collaborating across DCR to modernize practices, streamline processes, and strengthen organizational excellence.

Ideal candidates bring strong technical expertise, strategic thinking, and excellent communication skills. This is a unique opportunity to be part of the future of DCR’s program while delivering mission-critical support to the organization.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Develop expertise in the provisions set forth in Article XIV and 19 CSR 100-1 specific to activities under the Division's authority
• Develop written program guidance, including FAQs, technical assistance documents, and topic‑specific guides related to the Division’s regulatory authority.
• Create, manage, and track Standard Operating Procedures (SOPs), reviewing and suggesting changes to ensure consistency across processes and procedures.
• Provide comprehensive support for ongoing program and policy implementation needs.
• Develop and maintain accessible website content for the division.
• Implement process improvements to enhance efficiency, accuracy, consistency, and sustainability.
• Suggest SMART goals for activities to measure progress.

Minimum Qualifications:

• A Bachelor’s degree from an accredited college or university (substitutions may be allowed).
• One (1) to three (3) years of relevant experience.
• Ability to work in a fast paced environment with many competing priorities.
• Ability to take adminstrative guidance and direction and complete projects and tasks with oversight.
• Ability to identify effective solutions and strategies.
• Ability to create high-quality written and visual content.
• Ability to coordinate and manage cross‑divisional projects.
• Ability to clearly and effectively communicate verbally and in writing.
• Ability to adapt to constant program development, change and improvement.
• Ability to use the Microsoft Office Suite proficiently and quickly learn specialized systems.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Bonnie Hood at [e-mail]