Program Specialist 2 - Instruction

Columbia Basin College; Pasco (WA); On-site; USD 52,000 - 66,000; Full time

Job summary

Columbia Basin College (CBC) seeks a Program Specialist 2 to provide program support for Workforce Education initiatives aimed at recruitment, retention, persistence and completion of students. The role emphasizes Perkins Special Populations and students entering non-traditional fields, with duties including tracking outcomes and ensuring compliance.

The position reports to the Assistant Dean for Instruction and closes on August 30, 2026.

Qualifications

• Bachelor’s degree from an accredited college or university, or equivalent combination of education/training/experience.

Responsibilities

• Compile, analyze, and maintain workforce student outcome data and prepare routine and ad hoc reports on recruitment, retention, persistence, completion, Special Populations, non-traditional student participation, and Perkins reporting and compliance.
• Coordinate with Institutional Research to develop, administer, and summarize surveys of prospective students, current students, parents, employers, and other stakeholders.
• Collect and summarize information regarding barriers to student enrollment, persistence, and completion to support program improvement and student success initiatives.
• Track participation and outcomes associated with outreach, recruitment, retention, and student success initiatives to evaluate effectiveness and identify opportunities for improvement.
• Collect and summarize advisory committee feedback, demographics, and participation data to support CLNA, Perkins planning, program improvement, and diverse stakeholder engagement.
• Support outreach, recruitment, and engagement activities for prospective and current students, with emphasis on Perkins Special Populations and participation in workforce programs.
• Support Advising, Student Services, faculty, completion coaches, and other campus partners in implementing CLNA-identified strategies and coordinated interventions.
• Connect students with campus and community resources to support enrollment, retention, persistence, and completion, including work-based learning and career exploration opportunities.

Skills

Communication

Customer Service

Innovation

Organizational Skills

Teamwork

Technology Proficiency

CBC Commitments

DEI Support

Education

Bachelor's degree or equivalent

Job description

Columbia Basin College ("CBC" or the "College") seeks a ProgramSpecialist 2 to provide program support for Workforce Education initiatives that promote recruitment, retention, persistence and completion of students, with an emphasis on Perkins Special Populations and students entering non-traditional fields. The position assists with implementing activities identified through the Comprehensive Local Needs Assessment (CLNA) by supporting student outreach, tracking program outcomes, maintaining Perkins Grant compliance documentation and coordinating assigned program activities. This position reports to the Assistant Dean for Instruction.

This position closes on August 30, 2026 @ 11:59 PM Pacific Time.

Primary Responsibilities

• Compile, analyze, and maintain workforce student outcome dataand prepare routine and ad hoc reports on recruitment, retention,persistence, completion, Special Populations, non-traditionalstudent participation, and Perkins reporting and compliance,performance indicators, decision-making, and continuousimprovement;
• Coordinate with Institutional Research to develop, administer,and summarize surveys of prospective students, current students,parents, employers, and other stakeholders;
• Collect and summarize information regarding barriers to studentenrollment, persistence, and completion to support programimprovement and student success initiatives;
• Track participation and outcomes associated with outreach,recruitment, retention, and student success initiatives to evaluateeffectiveness and identify opportunities for improvement;
• Collect and summarize advisory committee feedback,demographics, and participation data to support Comprehensive LocalNeeds Assessment (CLNA), Perkins planning, program improvement, anddiverse stakeholder engagement;
• Support outreach, recruitment, and engagement activities forprospective and current students, with an emphasis on PerkinsSpecial Populations, students entering non-traditional fields, andparticipation in workforce programs;
• Support Advising, Student Services, faculty, completioncoaches, and other campus partners in implementing CLNA-identifiedstrategies, student persistence initiatives, and coordinatedinterventions to address academic and non-academic barriers;
• Connect students with appropriate campus and communityresources to support enrollment, retention, persistence, andcompletion, including work-based learning and career explorationopportunities;
• Maintain records of outreach, student contacts, referrals, andfollow-up activities to document services and support evaluation ofstudent success initiatives;
• Assist with Perkins Grant reporting, purchases, compliancedocumentation; and
• Perform other related duties as assigned.

Required Qualifications

• Bachelor’s degree from an institutionally accredited college or university, or equivalent combination ofeducation/training/experience.

Preferred Qualifications:

• Two (2) years of full-time professional work experience in higher education;
• Experience in grant-funded programs ; and
• Bilingual and biliterate in English and Spanish.

Skills and Abilities

Communication Skills

Effective interpersonal and writtencommunication abilities to convey information clearly and conciselyto students, faculty, staff, and external stakeholders;

Customer Service

Commitment to providing exceptionalcustomer service to students, faculty, staff, and externalconstituents, ensuring their needs are met with professionalism andresponsiveness;

Innovation

Proactively seeking and implementing creativesolutions to improve effectiveness and adaptability within thecollege environment; Embracing continuous improvement and fosteringa culture of forward-thinking to enhance outcomes;

Organizational Skills

Strong organizational abilities toprioritize tasks, manage multiple projects simultaneously, and meetdeadlines in a fast-paced setting;

Teamwork Skills

Collaborative mindset with the capabilityto work effectively within multifaceted teams, fosteringcooperation and collaboration to achieve common goals;

Technology Proficiency

Proficient in utilizing varioustechnologies, including office productivity software, learningmanagement systems, and other educational technologies relevant tothe position;

CBC Shared Commitments

Demonstrates a willingness to workwith and support others in completing assignments, acceptsconstructive feedback, and cooperates with coworkers andsupervisors; Shows alignment with CBC Shared Commitments bytreating others with respect, communicating and collaboratingeffectively, pursuing growth and learning, valuing and celebratingcontributions, prioritizing wellness, and holding self and othersaccountable; and

Support for Diversity, Equity & Inclusion

ReflectingCBC's mission, vision and values, support initiatives that expandthe human qualities that differentiate our workplace andeducational setting; demonstrate and advocate an understanding ofdifferences, open mindedness, compassion, sensitivity and interestin differing viewpoints given the diverse population and show adeep commitment to the involvement of colleagues, students andcommunity members to student experience and success honoringfreedom of expression as fundamental to personal, professional andorganizational growth.

Terms of Employment

This position is a full-time, grant funded, overtime eligibleclassified staff position. The typical work hours for this positionare Monday through Thursday from 7:00 a.m. to 4:30 p.m. and Fridayfrom 7:00 a.m. to 12:00 p. m., however, must be available to work aflexible schedule when prior notice is given by the College. Thisposition is available immediately.

Process Note

Prior to a new hire, a background check including criminal recordhistory will be conducted. Information from the background checkwill not necessarily preclude employment but will be considered indetermining the applicant's suitability and competence to performin the position.

Conditions of Employment

In the interest of providing a healthy, safe and secure educationaland work environment and in order to meet the requirements offederal legislation, it is the policy of Columbia Basin College tomaintain an alcohol and drug-free workplace for our employees andstudents. This position directly engages in the performance of workon a federal contract or grant which requires compliance with theCollege's Drug-Free Workplace Policy, as well as reportingrequirements, as a condition of employment.

If you are hired, you will need to provide proof of identity anddocumentation of U.S. citizenship or appropriate authorization towork in this position as required by the Immigration Reform ControlAct of 1986. Columbia Basin College is unable to sponsor or assumesponsorship of employment visas (e.g., H-1B) at this time.Applicants must be authorized to work in the United States for anyemployer without sponsorship.

CBC is an equal opportunity employer and complies with the letterand spirit of all federal and state laws. CBC encouragesapplications from qualified candidates regardless of race, color,religion, sex, national origin, age, disability, or other legalprotected characteristics. Candidates who need any accommodation inthe application process or in employment should contact the Officeof Human Resources.

Other Job Elements

The physical demands and work environment characteristicsdescribed below are representative of those that must be met andmay be encountered by an incumbent when performing the essentialfunctions of the position. Reasonable accommodations may be made toenable individuals with qualified disabilities to perform theessential functions.

Physical Demands

While performing the duties of this position, the employee isfrequently required to sit, stand, bend, kneel, stoop, communicate,reach and manipulate objects. The position requires mobilityincluding having the ability to move materials on a regular basissuch as files, books, office equipment, etc. and travel betweenbuildings on campus. Manual dexterity and coordination are requiredto operate equipment such as computer keyboard, calculator, andstandard office equipment.

Working Conditions

Usual office working conditions. The noise level in the work areais typical of most office environments with telephones, personalinterruptions, and background noises.

Union Clause

This is a bargaining unit position represented by the WashingtonPublic Employees Association (WPEA). Internal promotional, transferand voluntary demotion applicants who have skills and abilities toperform the duties of the position will be considered prior toconsideration of other applicants.