Program Services Supervisor: Care Administration

Aware Inc.; Missoula (MT); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Health Insurance

FSA

HSA

401k

Employee Assistance Program

Tuition Advancement

Professional Development

Job summary

AWARE, Inc. in Missoula, Montana is seeking a Service Administrator to provide day-to-day supervision of programs, staff and operations.

You will oversee caseloads, billing benchmarks, policy compliance and program quality, while coordinating referrals and ensuring timely documentation. The role requires an advanced degree in business or human services and at least three years of staff supervision experience.

Qualifications

• MS/MA or BA/BS in business or human services is required.
• Three years of direct employment experience that includes staff supervision.
• Thorough administrative understanding of social service/treatment programs and Medicaid standards.

Responsibilities

• Provides overall administrative supervision and service leadership to all assigned programs, projects, and/or staff.
• Assure each assigned staff caseload and billing benchmarks are met on a consistent and regular basis.
• Trains staff on the billing process, including entries in AWARE’s Electronic Health System.
• Assures each assigned program complies with licensing and Medicaid standards, and AWARE, Inc. Quality Standards.
• Oversees, reviews, and approves purchase orders, IT needs, petty cash, and other such office-related administrative needs.
• Responds to programmatic crisis needs as called upon.

Skills

Staff supervision

Budgeting/billing

Policy compliance

Education

MS/MA Degree in Business or Human Services

BA/BS Degree in Business or Human Services

Job description

AWARE, Inc. in Missoula, Montana is seeking a Service Administrator to provide day-to-day supervision of programs, staff and operations.

You will oversee caseloads, billing benchmarks, policy compliance and program quality, while coordinating referrals and ensuring timely documentation. The role requires an advanced degree in business or human services and at least three years of staff supervision experience.