Program Services Clerk II – Front Desk & Records

Central Council Tlingit & Haida Indian Tribes; Klawock (AK); On-site; USD 29,000 - 34,000; Full time

Job summary

Central Council Tlingit & Haida Indian Tribes in Klawock seeks an Administrative Clerk II to support Generations Southeast Community Learning Center. You will perform a full range of clerical tasks, greet the public, manage mail, and assist with room rentals and program setup.

The role requires a high school diploma or GED, at least 1 year of clerical experience, and a valid driver's license. Some travel may be required via small aircraft or ferry.

Qualifications

• High School Diploma or GED.
• 1 year of experience performing duties related to office or clerical support.
• Must be 21 years of age with a Valid Driver's License.

Responsibilities

• Provide a full range of reception services, including answering phones, greeting the public, mailing program information, and referrals.
• Handle incoming and outgoing mail, including receiving, opening, date stamping, and distributing materials.
• Update and maintain records such as contact information, schedules, attendance, numerical logs, ledgers, and client files.
• Photocopy, collate, assemble, and distribute materials.
• Prepare reports and correspondence using word processing, spreadsheets, and other business software.
• Review and verify documents, forms, and applications for completeness and accuracy.
• Follow up to ensure applications include all necessary data and supporting documents.
• Perform complex data entry tasks, ensuring accuracy and correcting errors as needed.
• Gather and record statistical data for reporting purposes.
• Provide assistance and support for room rentals, including computer and multimedia setup (PA system, audio/video, wireless internet, teleconferencing).
• Prepare and assemble large mail-outs of program materials.
• Assist clients and co-workers by explaining processes, forms, procedures, and program requirements.
• Monitor and maintain office supplies and materials.
• Help maintain the program database.
• Assist in scheduling and setting up meetings in local communities as needed.
• Support special projects as assigned.
• Perform other duties as required.

Skills

Reception & phone handling

Data entry

Microsoft Word & Excel

Record keeping

Public interaction

Cultural familiarity

Education

High School Diploma or GED

1 year clerical experience

Tools

Office software

Job description

Central Council Tlingit & Haida Indian Tribes in Klawock seeks an Administrative Clerk II to support Generations Southeast Community Learning Center. You will perform a full range of clerical tasks, greet the public, manage mail, and assist with room rentals and program setup.

The role requires a high school diploma or GED, at least 1 year of clerical experience, and a valid driver's license. Some travel may be required via small aircraft or ferry.