Program Registration & Operations Administrator

Jewish Federation of Greater Dallas; San Francisco (CA); On-site; USD 44,000 - 45,000; Full time

Job summary

JCCSF is seeking a Family Life Administrator to provide day-to-day administrative support for Family Life programs, including camp, athletics, recreation, and other offerings.

The role focuses on registration support, rosters, participant records, basic Salesforce tasks, and program logistics, while coordinating with Business Systems, Finance, and Marketing. In high-volume periods, some direct program support may be required.

Qualifications

• BA or BS degree required or equivalent combination of experience and education.
• Outstanding customer service skills in a customer-centric organization.
• Excellent written and oral communication.

Responsibilities

• Process new and returning participant registrations using JCCSF systems.
• Manage transfers, withdrawals, refunds, credits, and routine account adjustments.
• Maintain waitlists, rosters, attendance records, and participant lists.
• Prepare and maintain program rosters, schedules, and participant information for launches.
• Provide friendly, timely customer service by phone, email, and in person.
• Coordinate with internal departments to resolve registration or program questions.

Skills

Salesforce

Customer service

Communication skills

Attention to detail

Teamwork

Education

Bachelor's degree

Tools

MS Office

Job description

JCCSF is seeking a Family Life Administrator to provide day-to-day administrative support for Family Life programs, including camp, athletics, recreation, and other offerings.

The role focuses on registration support, rosters, participant records, basic Salesforce tasks, and program logistics, while coordinating with Business Systems, Finance, and Marketing. In high-volume periods, some direct program support may be required.