Program Outreach Coordinator

GO-HR; Columbus (OH); On-site; USD 47,000 - 50,000; Full time

Job summary

Elevate Northland in Columbus, Ohio, seeks a Program & Outreach Coordinator to support the MBAC, providing coaching, training, resources, and connections to help entrepreneurs start, grow, and strengthen their businesses.

This on-site role focuses on relationship-building with community partners, coordinating workshops and events, and maintaining accurate program records. Bilingual English/Spanish preferred.

Qualifications

• Strong organizational and customer service skills.
• Excellent communication and relationship-building abilities.
• Experience coordinating programs, events, outreach, or client services.
• Comfort using Microsoft Office and database/CRM systems.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Welcome, support, and engage with entrepreneurs as they utilize MBAC services.
• Manage client intake, scheduling, follow-up, and program records, ensuring information is accurate for coaching.
• Coordinate workshops, trainings, networking events, and business programs.
• Build relationships with community partners and resource providers.
• Represent Elevate Northland at community events and outreach activities.
• Help tell the story of entrepreneur success throughout the region.
• Provide other program and organizational administrative support.

Skills

Organization

Customer service

Communication

Event coordination

Relationship building

Bilingual (English/Spanish)

Tools

Microsoft Office

CRM systems

Job description

Help Entrepreneurs Build Businesses. Help Communities Thrive.

Elevate Northland is seeking a passionate, organized, and people-focused Program & Outreach Coordinator to support our newly awarded Minority Business Assistance Center (MBAC) serving Central Ohio. Through the MBAC, Elevate Northland will provide coaching, training, resources, and connections that help entrepreneurs and small business owners start, grow, and strengthen their businesses.

This is more than an administrative role, it is an opportunity to make a direct impact on entrepreneurs, small businesses, and the economic vitality throughout Delaware, Fairfield, Franklin, Knox, Licking, Marion, Morrow, Pickaway, and Union counties.

What You'll Do

• Welcome, support, and engage with entrepreneurs as they utilize MBAC services.
• Manage client intake, scheduling, follow-up, and program records, ensuring information is detailed and accurate in preparation for coaching.
• Coordinate workshops, trainings, networking events, and business programs.
• Build relationships with community partners and resource providers.
• Represent Elevate Northland at community events and outreach activities.
• Help tell the story of entrepreneur success throughout our region.
• Provide other program and organizational administrative support.

What We're Looking For

• Strong organizational and customer service skills.
• Exceptional attention to detail.
• Excellent communication and relationship-building abilities.
• Experience coordinating programs, events, outreach, or client services.
• Comfort using Microsoft Office and database/CRM systems.
• Passion for supporting entrepreneurs, small businesses, and diverse communities.
• Someone who enjoys being on-site to interact with our clients and the community.
• Bilingual in English and Spanish strongly preferred.

Why Join Elevate Northland?

Our mission is to uplift people of diverse backgrounds and create opportunities. Every day, we help entrepreneurs access the tools, guidance, and connections needed to succeed. If you're energized by community impact, economic development, and helping others achieve their goals, we'd love to meet you.

Full-Time | Columbus, Ohio | $47,000-$50,000 annualized salary based on experience, plus benefits.

Elevate Northland is an Equal Opportunity Employer. This position is considered at-will.