Manager, Community Impact & Innovation

HUMAN SERVICE CHAMBER OF FRANKLIN COUNTY; Columbus (OH); Hybrid; USD 60,000 - 76,000; Full time

Benefits offered by this job

Health, dental, vision plans

Hybrid work schedule

16 Days PTO

8 paid holidays + winter break

HSA account with employer contribution

403(b) with 3% employer match

Job summary

ElevateDD seeks a Manager, Community Impact & Innovation to lead DSACO’s community-facing initiatives across the lifespan, scale programs, and translate community feedback into sustainable models that expand reach and impact in Ohio. This role also drives volunteer engagement, recruiting and developing leaders across teams, families, and self-advocates.

The position reports to senior leadership, emphasizes collaboration, inclusion, and measurable outcomes, and offers a hybrid work arrangement

Responsibilities

• Lead DSACO community initiatives across the lifespan.
• Grow and refine existing programs; partner for new models.
• Pilot ideas, test approaches, evaluate results, scale success.
• Lead volunteer engagement as core to impact.
• Recruit, onboard, train, and recognize volunteers.
• Develop volunteer leaders and ownership of activities.
• Partner with staff to integrate volunteers into programs.
• Create feedback loops with self-advocates and families.
• Promote accessible, inclusive, family-centered practices.
• Deepen engagement with current members and reach new families.
• Advise leadership on community strategy and staffing.
• Build relationships with schools, boards, partners, funders.
• Align initiatives with fundraising, reporting, outreach.

Job description

Position Title: Manager, Community Impact & Innovation

Status: Full-time, Exempt

Pay Range: $60,000-$76,000

ORGANIZATION OVERVIEW

ElevateDD is a platform dedicated to statewide advocacy work created to represent the entire scope of services and programming offered through each of our communities: the Down Syndrome Association of Central Ohio (DSACO), Adult Literacy Ohio, and Learning Aid Ohio. The ElevateDD name represents what drives our advocacy, education, and innovation: elevating the voices of people with developmental disabilities, elevating the needs of families, and elevating advocacy issues to leaders and decision makers.

Our roots began with DSACO, which was created to support families, promote community involvement, and encourage opportunities for people with Down syndrome. As we continued to innovate and identify additional needs of those who we serve, we expanded programming to offer statewide developmental disability services. This growth resulted in the formation of two additional communities: Learning Aid Ohio and Adult Literacy Ohio. ElevateDD, through its various communities, now serves people with developmental disabilities and their families throughout every county in Ohio.

POSITION OVERVIEW

The Manager, Community Impact & Innovation leads the development, growth, and continuous improvement of DSACO’s community-facing initiatives across the lifespan. The role is responsible for strengthening and scaling existing programs, identifying opportunities for new initiatives, and translating community needs, member and self-advocate feedback, participation data, and strategic priorities into responsive, sustainable approaches that expand DSACO’s reach and impact. The Manager also helps move promising ideas from concept to implementation, build partnerships, and develop models that can grow over time.

This position also leads volunteer engagement as a key part of DSACO’s community impact strategy. The Manager identifies meaningful volunteer roles, supports recruitment and onboarding, develops volunteer leaders, and creates clear systems that allow volunteers to strengthen programs and extend organizational capacity. Working across teams and with families, self-advocates, volunteers, and community partners, the Manager helps ensure initiatives are accessible, inclusive, coordinated, sustainable, and aligned with ElevateDD’s broader mission and strategic direction.

PRIMARY RESPONSIBILITIES

Community Initiatives, Innovation & Growth

• Lead the development, growth, coordination, and continuous improvement of DSACO community-facing initiatives across the lifespan.
• Strengthen and scale existing programs and identify opportunities for new initiatives, partnerships, and service models that expand reach, participation, and community impact.
• Move promising ideas from concept to implementation by developing pilot initiatives, testing new approaches, evaluating results, and building sustainable models for growth.

Volunteer Engagement & Community Capacity

• Lead DSACO’s volunteer engagement strategy as a core component of community impact, program growth, and organizational capacity.
• Identify meaningful volunteer roles across programs and initiatives and support volunteer recruitment, onboarding, training, communication, recognition, and ongoing engagement.
• Develop volunteer leaders and create clear systems that enable volunteers to take meaningful ownership of activities, events, peer connections, and other community initiatives.
• Partner with staff to ensure volunteers are appropriately prepared, supported, and integrated into programs in ways that strengthen quality, sustainability, and the experience of families and self-advocates.

Community Impact & Continuous Improvement

• Create consistent feedback loops that elevate the perspectives of people with Down syndrome, families, caregivers, volunteers, and community partners.
• Strengthen accessible, family-centered, inclusive, and culturally responsive practices across community-facing programs, initiatives, volunteer opportunities, and resources.
• Identify opportunities to deepen engagement with current members while reaching new families, self-advocates, volunteers, and communities.

Strategy, Partnerships & Cross-Organizational Alignment

• Advise the President & CEO on community strategy, program growth, innovation priorities, volunteer engagement, partnerships, staffing needs, and long-term initiative development.
• Build and maintain relationships with schools, county boards, medical and therapy partners, community organizations, funders, advocacy groups, volunteers, and other partners supporting people with developmental disabilities.
• Collaborate with advancement, communications, advocacy, finance, administration, data, and events staff to align community initiatives with fundraising, storytelling, reporting, outreach, volunteer engagement, and organizational priorities

This position description identifies the primary responsibilities and expectations of the role and is not intended to be an exhaustive list of all duties. Responsibilities, priorities, and reporting relationships may be modified based on organizational needs, strategic priorities, funding, and business necessity. Nothing in this position description alters the at-will nature of employment or creates an employment contract.

BENEFITS

• 16 Days PTO
• 8 paid holidays + paid winter break from December 24th through January 1st
• Health, dental, & vision plans with immediate coverage
• HSA account with employer contribution
• Hybrid work schedule
• 403(b) with 3% employer match after 6 months

OTHER DETAILS

• Smart casual dress code
• Flexible work environment and schedule
• 9:00AM-5:00PM work schedule

ElevateDD is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe in the value of different experiences, skills, and voices in strengthening our work and achieving our mission. We also strive to have our team reflect the rich ethnic, racial, and socioeconomic diversity of our state. So, if you’re excited about this role and our mission, we strongly encourage you to apply, even if your experience doesn’t align perfectly with every qualification in the job description. You may be just the right candidate for this or other roles!