Program Operations Specialist

Pittsburgh Mercy; Pittsburgh (Allegheny County); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

403B match

PTO

Medical

Dental

Vision

Life Insurance

Paid Holidays

Plus more

Job summary

Pittsburgh Mercy is seeking a Program Assistant to support the ACT team by managing data, communications, scheduling, and day-to-day coordination across community sites. This non-clinical role helps keep operations efficient and people served engaged and informed.

You will participate in Assertive Engagement and related evidence-based practices, assist in planning daily meetings, and help the mobile team reach consumers in their own homes and communities while pursuing employment and stable

Qualifications

• Bachelor’s degree in sociology, social work, psychology, criminal justice, gerontology, counseling, education, nursing or a related field.
• Valid Driver’s License.
• Ability to drive an organization vehicle.
• Act 33/34/73 (Criminal, Child and FBI Check) clearances.
• Pre-Employment Drug Screen.

Responsibilities

• Assist in managing the essential non-clinical and clinical operations, including: communications, data entry, filing, scheduling, payee liaison and the basic coordination of day-to-day services while also engaging interactively with persons served when needed.
• As part of the fidelity model of the Assertive Community Treatment (ACT) the program assistant must be proficient in participating in all Evidence Based Practices: Assertive Engagement; Empirically Supported Psychotherapy; Psychiatric Rehabilitation, Person Centered Treatment Planning
• Assist in planning, organizing, and facilitating of the Daily Organizational Meeting (DOM) and weekly group supervision for team:
• The team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program.

Skills

Communication

Coordination

Organizational skills

Education

Bachelor’s degree in sociology, social work, psychology, criminal justice, gerontology, counseling, education, nursing or a related field

Job description

Pittsburgh Mercy is seeking a Program Assistant to support the ACT team by managing data, communications, scheduling, and day-to-day coordination across community sites. This non-clinical role helps keep operations efficient and people served engaged and informed.

You will participate in Assertive Engagement and related evidence-based practices, assist in planning daily meetings, and help the mobile team reach consumers in their own homes and communities while pursuing employment and stable