Program Coordinator - Community Health & Data Operations

IHA; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

403B with employer match

Paid Time Off (PTO)

Medical, Dental, Vision

Life Insurance

Paid Holiday Days

Job summary

Pittsburgh Mercy seeks a Program Assistant to support the CTT Team Leader by managing data for program audits, coordinating daily operations, and handling communications, scheduling, and payee liaison to keep services running smoothly.

The role emphasizes organization, teamwork, and professional communication as the team delivers services across community locations, with opportunities to participate in routine meetings and evidence-based practice components.

Qualifications

• Bachelor’s degree in sociology, social work, psychology, criminal justice, gerontology, counseling, education, nursing or a related field.
• Valid Driver’s License.
• Ability to drive an organization vehicle.
• Act 33/34/73 (Criminal, Child and FBI Check) clearances.
• Pre-Employment Drug Screen.

Responsibilities

• The Program Assistant assists the team in managing the essential non-clinical and clinical operations, including: communications, data entry, filing, scheduling, payee liaison and the basic coordination of day-to-day services while also engaging interactively with Persons served when needed.
• As part of the fidelity model of the Assertive Community Treatment (ACT) the program assistant must be proficient in participating in all Evidence Based Practices: Assertive Engagement; Empirically Supported Psychotherapy; Psychiatric Rehabilitation, Person Centered Treatment Planning.
• Assist in planning, organizing, and facilitating of the Daily Organizational Meeting (DOM) and weekly group supervision for team.
• The team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program.

Job description

Pittsburgh Mercy seeks a Program Assistant to support the CTT Team Leader by managing data for program audits, coordinating daily operations, and handling communications, scheduling, and payee liaison to keep services running smoothly.

The role emphasizes organization, teamwork, and professional communication as the team delivers services across community locations, with opportunities to participate in routine meetings and evidence-based practice components.