Program Assistant Community Treatment Team

IHA; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

403B with employer match

Paid Time Off (PTO)

Medical, Dental, Vision

Life Insurance

Paid Holiday Days

Job summary

Pittsburgh Mercy seeks a Program Assistant to support the CTT Team Leader by managing data for program audits, coordinating daily operations, and handling communications, scheduling, and payee liaison to keep services running smoothly.

The role emphasizes organization, teamwork, and professional communication as the team delivers services across community locations, with opportunities to participate in routine meetings and evidence-based practice components.

Qualifications

• Bachelor’s degree in sociology, social work, psychology, criminal justice, gerontology, counseling, education, nursing or a related field.
• Valid Driver’s License.
• Ability to drive an organization vehicle.
• Act 33/34/73 (Criminal, Child and FBI Check) clearances.
• Pre-Employment Drug Screen.

Responsibilities

• The Program Assistant assists the team in managing the essential non-clinical and clinical operations, including: communications, data entry, filing, scheduling, payee liaison and the basic coordination of day-to-day services while also engaging interactively with Persons served when needed.
• As part of the fidelity model of the Assertive Community Treatment (ACT) the program assistant must be proficient in participating in all Evidence Based Practices: Assertive Engagement; Empirically Supported Psychotherapy; Psychiatric Rehabilitation, Person Centered Treatment Planning.
• Assist in planning, organizing, and facilitating of the Daily Organizational Meeting (DOM) and weekly group supervision for team.
• The team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program.

Job description

• The Program Assistant assists the CTT Team Leader in managing and tracking data for program related auditing to ensure optimum efficiency.
• The ideal candidate really keeps our team coordinated and energized, and we need someone who excels at organizing – for themselves, and for others!
• If you’ve got a great communication style and think there’s no such thing as too much coordination, we’d love to hear from you!

Employment Type

Full time

Position Purpose

• The Program Assistant assists the CTT Team Leader in managing and tracking data for program related auditing to ensure optimum efficiency.
• The ideal candidate really keeps our team coordinated and energized, and we need someone who excels at organizing – for themselves, and for others!
• If you’ve got a great communication style and think there’s no such thing as too much coordination, we’d love to hear from you!

What You Will Do

• The Program Assistant assists the team in managing the essential non-clinical and clinical operations, including: communications, data entry, filing, scheduling, payee liaison and the basic coordination of day-to-day services while also engaging interactively with Persons served when needed.
• As part of the fidelity model of the Assertive Community Treatment (ACT) the program assistant must be proficient in participating in all Evidence Based Practices: Assertive Engagement; Empirically Supported Psychotherapy; Psychiatric Rehabilitation, Person Centered Treatment Planning
• Assist in planning, organizing, and facilitating of the Daily Organizational Meeting (DOM) and weekly group supervision for team:
• The team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program.

Minimum Qualifications

• Bachelor’s degree in sociology, social work, psychology, criminal justice, gerontology, counseling, education, nursing or a related field
• Valid Driver’s License
• Ability to drive an organization vehicle
• Act 33/34/73 (Criminal, Child and FBI Check) clearances
• Pre-Employment Drug Screen

Position Highlights And Benefits

WORK SCHEDULE:

This is a non-exempt/hourly position. Monday-Friday daylight with flexibility to meet consumer needs.

Great Benefit Package: (Benefits start Day 1 of employment):

• 403B with employer match
• Paid Time Off (PTO)
• Medical, Dental, Vision
• Life Insurance
• Paid Holiday Days
• Plus more………

About Pittsburgh Mercy

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse; Physical health needs; Traumatic events or circumstances, including homelessness

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.