Program Operations & Routing Manager
Meals on Wheels Central Texas
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
Meals on Wheels Central Texas is seeking a Program Operations Manager in Austin to oversee daily meal delivery operations, routing, and supervision of Program Delivery Specialists. The role emphasizes coordinating routes, volunteer experience, and operational readiness.
The position is full-time, salary exempt, hybrid eligible, with a salary range of $21.00 to $23.00 per hour. The ideal candidate will have at least three years in routing or delivery operations and strong leadership, analytics,
Qualifications
- High school diploma or GED required.
- Minimum 3 years of routing, logistics, or delivery operations experience.
- Supervisory experience required.
- Experience with GIS, mapping, routing, or Salesforce preferred.
- Strong organizational, analytical, and communication skills.
Responsibilities
- Supervise Program Delivery Specialists, including scheduling and coaching.
- Lead routing strategy and execution for program delivery.
- Create and review routes using routing, GIS, mapping, and Salesforce tools.
- Coordinate routing updates for neighbors and service changes.
- Monitor delivery operations and address routing questions or issues.
- Collaborate with multiple teams to align daily operational priorities.
- Support volunteer engagement and route experience improvements.
- Maintain route documentation and operational records.
- Analyze delivery trends to identify improvements and prevent issues.
- Represent Program Operations in meetings and trainings.
Skills
Education
Tools
Job description
Meals on Wheels Central Texas is seeking a Program Operations Manager in Austin to oversee daily meal delivery operations, routing, and supervision of Program Delivery Specialists. The role emphasizes coordinating routes, volunteer experience, and operational readiness.
The position is full-time, salary exempt, hybrid eligible, with a salary range of $21.00 to $23.00 per hour. The ideal candidate will have at least three years in routing or delivery operations and strong leadership, analytics,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
