Operations & Facilities Manager

Meals On Wheels And More of Central Texas; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Meals on Wheels Central Texas seeks a Business Operations Manager to lead all office operations, purchasing, inventory, and facilities coordination. You will supervise part-time staff and volunteers, support vendor relations, and manage building maintenance to ensure smooth day-to-day operations.

You will also coordinate mail, front desk support, and basic IT tasks, ensuring a welcoming environment while upholding organizational policies and procedures.

Qualifications

• High school diploma or GED required; bachelor's degree in business administration or related field preferred.
• Minimum three years’ experience in management and supervising staff/volunteers.
• Experience with purchasing, inventory management, and vendor relations.
• Strong organizational, problem-solving, and record-keeping skills.
• Excellent communication, customer service, and interpersonal skills.
• Ability to coach, train, and support others.
• High proficiency with office software and technology.
• Ability to troubleshoot common computer, printer, phone, and network issues.

Responsibilities

• Coordinate and supervise part-time staff and volunteers supporting facilities, and provide guidance on building maintenance, vendor management, and facility operations.
• Manage purchasing, supply inventory, and ordering for the organization.
• Oversee office operations, ensuring policies, procedures, and systems are effective and up to date.
• Coordinate, engage, and supervise volunteers for front desk and office support.
• Ensure a welcoming, customer-focused front desk experience for all visitors and callers.
• Manage all mail-related activities, including opening, logging, and supporting check deposit processes.
• Support departments and staff in maximizing resources and meeting operational needs.
• Provide basic IT support to staff and volunteers, including troubleshooting computers, printers, phones, and network connectivity; setting up equipment and user accounts; and escalating issues to the IT provider or vendor as needed.
• Issue access badges and security codes to staff.
• Assist with vendor relationships and contracts as needed.
• Track operational spending against budget and monitor vendor and service contract renewal dates, coordinating renewals, renegotiations, or terminations in advance of deadlines.
• Coordinate with external groups using the facility, including scheduling, access, room setup, and adherence to facility use policies.
• Manage facility permits, licenses, and inspections, including tracking renewal dates, scheduling and preparing for inspections, and coordinating corrective actions to maintain compliance.
• Provide coaching, training, and support to staff and volunteers.
• Maintain accurate records and documentation for office operations.
• Ensure compliance with organizational policies and procedures.
• Contribute to meal delivery, meal management, or office support as scheduled.

Skills

Staff supervision

Vendor relations

Facilities coordination

Purchasing

Inventory management

Customer service

Interpersonal skills

IT troubleshooting

Budget tracking

Policy compliance

Education

High school diploma or GED

Bachelor's degree in business administration or related field (preferred)

Tools

Office software

IT equipment setup

Vendor management software

Job description

Meals on Wheels Central Texas seeks a Business Operations Manager to lead all office operations, purchasing, inventory, and facilities coordination. You will supervise part-time staff and volunteers, support vendor relations, and manage building maintenance to ensure smooth day-to-day operations.

You will also coordinate mail, front desk support, and basic IT tasks, ensuring a welcoming environment while upholding organizational policies and procedures.