Facilities & Operations Manager

MOWCTX; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Meals on Wheels Central Texas is seeking a Business Operations Manager to oversee all on-site office operations in Austin, ensuring efficient processes, strong customer focus, and supportive staff supervision. You will manage purchasing, inventory, vendor relations, mail, and basic IT support while coordinating with external groups and driving long-term operational projects.

The role requires leadership experience, strong organizational and communication skills, and a collaborative mindset to

Qualifications

• High school diploma or GED; bachelor's preferred.
• Minimum three years’ experience in management.
• Experience supervising staff and/or volunteers.
• Experience with purchasing, inventory management, and vendor relations.
• Strong organizational, problem-solving, and record-keeping skills.
• Excellent communication, customer service, and interpersonal skills.
• Ability to coach, train, and support others.
• High proficiency with office software and technology.
• Ability to troubleshoot common computer, printer, phone, and network issues.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to teamwork and a positive workplace culture.

Responsibilities

• Coordinate and supervise part-time staff and volunteers supporting facilities and maintenance.
• Manage purchasing, inventory, and ordering for the organization.
• Oversee office operations, ensuring policies and systems are current.
• Provide basic IT support to staff and volunteers; escalate complex issues.
• Issue access badges and security codes for staff.
• Track operational spending and monitor vendor/service contracts.
• Coordinate with external groups using the facility.
• Maintain records and documentation for office operations.
• Ensure compliance with organizational policies and procedures.
• Contribute to meal delivery or office support as scheduled.

Skills

Strong organizational

Problem-solving

Record-keeping

Excellent communication

Customer service

Interpersonal skills

Coach/train others

Office software proficiency

Troubleshoot IT/office tech

Manage multiple priorities

Teamwork/positive culture

Supervising staff/volunteers

Management experience (≥3 yrs)

Education

High school diploma or GED

Bachelor's degree in business admin or related field preferred

Tools

Office software

Job description

Meals on Wheels Central Texas is seeking a Business Operations Manager to oversee all on-site office operations in Austin, ensuring efficient processes, strong customer focus, and supportive staff supervision. You will manage purchasing, inventory, vendor relations, mail, and basic IT support while coordinating with external groups and driving long-term operational projects.

The role requires leadership experience, strong organizational and communication skills, and a collaborative mindset to