Hybrid Routing & Program Operations Lead

Meals On Wheels And More of Central Texas; Austin (TX); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Meals on Wheels Central Texas is seeking a Program Operations Manager in Austin, TX. This role oversees daily meal delivery operations, routing, and supervision of Program Delivery Specialists, while coordinating with partners to ensure efficient routes and reliable volunteer support.

Hybrid eligible and Full-time, salary range $21.00–$23.00 per hour with exempt status. Strong organizational and leadership skills are essential to drive route growth and operational readiness.

Qualifications

• Requires high school diploma or GED.
• 3+ years in routing, logistics, or delivery operations.
• Supervisory experience required.
• Experience with routes, schedules, workflows, or service delivery systems preferred.

Responsibilities

• Supervise Program Delivery Specialists with scheduling, coaching, and training.
• Lead routing strategy ensuring efficient, balanced routes.
• Create and review routes using GIS, mapping, and Salesforce tools.
• Coordinate routing updates for neighbors and service changes.
• Serve as operational administrator for routing tools and staff training.

Skills

Organizational skills

Analytical skills

Communication skills

Problem-solving

Education

High school diploma or GED

Tools

GIS

Mapping

Routing

Salesforce Territory Management

Job description

Meals on Wheels Central Texas is seeking a Program Operations Manager in Austin, TX. This role oversees daily meal delivery operations, routing, and supervision of Program Delivery Specialists, while coordinating with partners to ensure efficient routes and reliable volunteer support.

Hybrid eligible and Full-time, salary range $21.00–$23.00 per hour with exempt status. Strong organizational and leadership skills are essential to drive route growth and operational readiness.