Program Operations & Partnerships Lead

Sources of Strength; United States; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Sources of Strength in Lakewood, Colorado is seeking a Program Operations Coordinator to support training logistics, admin systems, and partner relationships across programmes. The role includes coordinating materials, shipments, and data reports for internal and external audiences.

The successful candidate will manage multiple projects, ensure accurate databases, and help improve workflows while engaging with diverse communities and stakeholders.

Qualifications

• Excellent written and verbal communication skills are required.
• Strong public speaking and presentation abilities are essential.
• Outstanding customer service and relationship-building capabilities are needed.
• Solid conceptual, networking, troubleshooting, and interpersonal skills.
• Ability to represent the organisation professionally and ethically at all times.
• Clear, respectful, and effective communication with colleagues, customers, and partners.

Responsibilities

• Coordinate training activities and manage administrative workflows.
• Maintain customer support systems, contracts, and databases in Airtable.
• Track registrations, curriculum orders, and onboarding procedures.
• Prepare reports and communications for internal and external audiences.
• Respond to enquiries from prospective and current customers and partners.
• Collaborate across teams and external partners to improve workflows and delivery.

Skills

Excellent written and verbal comms

Public speaking

Customer service

Relationship-building

Professional & ethical representation

Clear, kind communication with all

Tools

Google Workspace

Airtable

Slack

Zoom

Fellow

Brevo

DocSend

CustomPoint

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Job description

Sources of Strength in Lakewood, Colorado is seeking a Program Operations Coordinator to support training logistics, admin systems, and partner relationships across programmes. The role includes coordinating materials, shipments, and data reports for internal and external audiences.

The successful candidate will manage multiple projects, ensure accurate databases, and help improve workflows while engaging with diverse communities and stakeholders.