Program Operations Manager, Meetings & Incentives JN -092026-181935

Goodwin Recruiting; New York (NY); Remote; USD 95,000 - 110,000; Full time

Benefits offered by this job

Fully remote work environment

Opportunity to support international/跨

Job summary

Goodwin Recruiting is seeking a Program Operations Manager for Meetings & Incentives to manage complex programs, coordinate timelines, and partner with planning, sourcing, finance, and technology teams for seamless execution in a fully remote role.

The ideal candidate has 5+ years in corporate meetings and incentives, CMP preferred, and strong skills in Cvent, Teams, PowerPoint, and Excel; travel up to 40% domestically and internationally.

Qualifications

• 5+ years of corporate meetings and incentive planning experience.
• Pharmaceutical meetings or account experience preferred.
• Strong client service, vendor sourcing, and contract negotiation skills.
• Proficiency in Cvent, Teams, PowerPoint; strong Excel skills.

Responsibilities

• Coordinate multiple programs, keeping timelines, approvals, and deliverables on track.
• Partner with planning, sourcing, finance, and technology teams to resolve issues and anticipate risks.
• Prepare performance reports and quarterly client review presentations.
• Review budgets, supplier comparisons, and client presentations for accuracy.
• Monitor records and program documentation; support billing reviews and cost savings reporting.
• Participate in site inspections, onsite program delivery, and post-event reviews.

Skills

Client service

Communication

Organization

Follow-through

Budgeting

Education

CMP certification

Tools

Cvent

Microsoft Teams

PowerPoint

Excel

Job description

Program Operations Manager, Meetings & Incentives (Fully Remote)

We’re looking for an experienced meetings and incentives professional who enjoys keeping complex programs organized, building strong client partnerships, and helping teams deliver exceptional experiences. This role supports meeting and incentive programs through operational coordination, financial oversight, and attention to every detail.

Program Operations Manager Benefits

• Base salary of $95,000–$110,000
• Fully remote work environment
• Opportunity to support domestic and international programs
• Collaborative team supporting high-profile corporate accounts

Program Operations Manager Responsibilities

• Coordinate multiple programs, keeping timelines, approvals, and deliverables on track
• Partner with planning, sourcing, finance, and technology teams to resolve issues and anticipate risks
• Prepare account performance reports and quarterly client review presentations
• Review planning materials, supplier comparisons, budgets, and client presentations for accuracy
• Monitor Cvent records, registration details, and program documentation
• Support final billing reviews, reconciliation, and cost savings reporting
• Participate in site inspections, onsite program delivery, and post-event reviews

Program Operations Manager Qualifications

• 5+ years of corporate meetings and incentive planning experience
• Pharmaceutical meetings or account experience required
• Strong background in client service, vendor sourcing, and contract negotiation
• Proficiency in Cvent, Microsoft Teams, and PowerPoint; strong Excel skills preferred
• Experience reviewing budgets, reconciling expenses, and maintaining accurate financial records
• Strong communication, organization, and follow-through across multiple projects
• CMP certification strongly preferred
• Ability to travel approximately 40% domestically and internationally, including some weekends