Program Operations Lead — National Security Projects

The Johns Hopkins University Applied Physics Laboratory; Laurel (MD); On-site; USD 63,000 - 180,000; Full time

Job summary

The Johns Hopkins University Applied Physics Laboratory (APL) seeks a Program Operations Manager to help execute the National Security Analysis Department's multidisciplinary project portfolio. You will join a team of business professionals delivering operational support across the project life cycle.

You will work with the Program Manager and Project Managers to set priorities, organize information for reviews, coordinate meetings, and manage sponsor communications.

Qualifications

• Bachelor's degree in a business, technical, or related field, or equivalent combination of education and experience.
• Have at least five years of demonstrated experience in administrative or technical support positions.
• Have experience managing documentation, logistics, compliance processes, and stakeholder coordination.
• Are proficient with project management and collaboration tools such as SharePoint, Box, Slack and Microsoft Office Suite.
• Are willing and able to work on dynamic projects, have the ability to prioritize numerous concurrent tasks in a dynamic environment, and work occasional extended hours or travel as needed.
• Hold an active Secret security clearance and can ultimately obtain a Top Secret level clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.

Responsibilities

• Work in conjunction with the Program Manager (PM) and Project Managers (PjMs) to set priorities, and resolve issues for the overall task management needs - from project initiation to project closure. Develops standard operating procedures (SOP) to ensure project deadlines are met and sponsor requirements are satisfied.
• Prepare and organize information for internal and external program and project reviews, including content review of technical materials prepared by technical staff.
• Plan, organize, and facilitate meetings and conferences/seminars for both internal and external participants and sponsors. Interface with sponsors and their representatives to collect presentation information, ensure clearances are prepared, manage scheduling, reservations and all other logistics. Attend meetings and deduce requirements and note action items.
• Work with other APL organizations (security, quality, communications, contracts, etc.) to organize various levels of support and ensure successful execution. Extrapolate contractual deliverables from the contract or task, to be part of the task plan and monitor progress of the program against those deliverables. Ability to prioritize tasks and to delegate them when appropriate.
• Develop an understanding of the technical work being performed by the program and be able to adequately convey the methodology, impact, and importance to others. Assist in the development of the Statement of Work (SOW) and ensure adherence to the SOW through collaboration with the PM and technical teams.

Skills

Organizational skills

Detail-oriented

Communication

Education

Bachelor's degree in business/technical/related field

Tools

SharePoint

Box

Slack

Microsoft Office Suite

Job description

The Johns Hopkins University Applied Physics Laboratory (APL) seeks a Program Operations Manager to help execute the National Security Analysis Department's multidisciplinary project portfolio. You will join a team of business professionals delivering operational support across the project life cycle.

You will work with the Program Manager and Project Managers to set priorities, organize information for reviews, coordinate meetings, and manage sponsor communications.