Program Operations & Intake Coordinator

Paylocity; Glen Burnie, Annapolis (MD, MD); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Anne Arundel Workforce Development Corporation (AAWDC) is seeking a Program Administrator to provide essential administrative and data management support for JobsWork! Arundel (JWA).

You will coordinate front-office operations, participant intake, scheduling, and reporting while protecting PII and ensuring a professional participant experience. You will work closely with program staff to maintain accurate records, attendance, and program materials, contributing to efficient daily operations in a

Qualifications

• Strong proficiency in Microsoft Office applications.
• Ability to create and maintain spreadsheets, trackers, reports, and participant rosters.
• Ability to handle Personally Identifiable Information (PII) and confidential participant records with discretion.
• Excellent written communication and document preparation skills.
• Ability to work with diverse populations and provide excellent customer service.

Responsibilities

• Serve as a primary point of contact for participants, visitors, partners, and staff.
• Support front-office operations, scheduling, and orientation preparation.
• Maintain organized electronic and physical filing systems and manage program documentation.
• Input, update, and maintain participant information in approved databases (e.g., WORKS system).
• Prepare meeting materials, rosters, and program communications.
• Assist with attendance tracking, reporting, and program materials for events.

Skills

Office administration

Microsoft Office

PII handling

Data entry & trackers

Written communication

Customer service

Multitasking

Tools

WORKS system

spreadsheets

Document management

Job description

Anne Arundel Workforce Development Corporation (AAWDC) is seeking a Program Administrator to provide essential administrative and data management support for JobsWork! Arundel (JWA).

You will coordinate front-office operations, participant intake, scheduling, and reporting while protecting PII and ensuring a professional participant experience. You will work closely with program staff to maintain accurate records, attendance, and program materials, contributing to efficient daily operations in a