Case Management & Office Services Specialist

Anne Arundel County; Annapolis (MD); On-site; USD 60,000 - 76,000; Full time

Job summary

Anne Arundel County is seeking a Management Assistant I (Supports Planner) for full-time, permanent work in administering waiver programs and related services. The role involves case management, budgeting, contracts, records, and office coordination within a county office.

Responsibilities include planning and coordinating waiver supports, maintaining client records, and preparing routine reports and correspondence. Strong oral and written communication are essential for success in this role.

Qualifications

• Graduation from an accredited four-year college or university with major course work in public or business administration or a related field.

Responsibilities

• Maintain a caseload of clients through timely comprehensive assessment submission and visits.
• Coordinate Plans of Service specifying preferences, outcomes and services for each client.
• Locate and coordinate services to help individuals achieve their goals.
• Monitor supports and services for client satisfaction and quality.
• Prepare reports, surveys and analyses of administrative problems and policies.

Skills

Public administration knowledge

Office management

Budget preparation

Communication skills

Organizational skills

Education

Bachelor’s degree in public or business administration

Job description

Anne Arundel County is seeking a Management Assistant I (Supports Planner) for full-time, permanent work in administering waiver programs and related services. The role involves case management, budgeting, contracts, records, and office coordination within a county office.

Responsibilities include planning and coordinating waiver supports, maintaining client records, and preparing routine reports and correspondence. Strong oral and written communication are essential for success in this role.