Program Operations Director

Bakerripley; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

BakerRipley in Houston seeks an Assistant Director to lead staff, develop new efficiencies, and implement service delivery policies. You will oversee daily operations of an assigned program and drive improvements.

The role emphasizes leadership, coordination of teams, compliance with contractual obligations, and performance management, with local travel up to 25% and a Bachelor’s degree requirement.

Qualifications

• Education: Bachelor’s degree from four-year college or university or equivalent combination of education and experience.
• Experience: 4 years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor.

Responsibilities

• Establishes and leads project teams to develop and implement new ideas and/or processes.
• Oversees program expenditures and cost related to supplies, personnel.
• Demonstrates leadership in understanding policies and procedures as well as contractual obligations and ensuring that staff complies with them.
• Establishes quality controls. Ensure that information is timely and professionally presented to monitors and auditors. Prepare responses to monitor and auditor findings and reports.
• Takes immediate action to address and resolve poor staff performance or recognize outstanding performance.
• Ensures that staff are meeting performance objectives, and that supervisors and managers are taking appropriate actions to timely and effectively address performance deficiencies.
• Interviews, hires and coaches employees.
• Assess staff performance to ensure proficiency
• Ensures workplace safety
• Performs other duties as may be assigned

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

BakerRipley in Houston seeks an Assistant Director to lead staff, develop new efficiencies, and implement service delivery policies. You will oversee daily operations of an assigned program and drive improvements.

The role emphasizes leadership, coordination of teams, compliance with contractual obligations, and performance management, with local travel up to 25% and a Bachelor’s degree requirement.