Program Operations & Data Coordinator

Jewish Board of Family and Children's Services; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Jewish Board of Family and Children's Services is seeking an experienced Office Manager for the Adult Residential Services division in New York. You will support program operations by data entry, billing, and coordinating with program leadership to ensure timely administrative tasks and compliance.

Key responsibilities include managing CAIRS and CAPS data, handling fee and rent paperwork, coordinating with facilities, and maintaining budgetary and reporting workflows using Tableau, Avatar,

Qualifications

• Associates Degree with 2 years’ experience or HS diploma with 5 years’ experience.
• Minimum two years’ experience working with human services programs, preferably experience in Supportive Housing.

Responsibilities

• Answer Incoming phone calls and answer office doorbell as needed.
• CAIRS – enters and maintains all relevant information for all program clients
• Avatar Bed Assignments – enters data and maintain real time information.
• Complete Fee Agreements and Supported Housing Utility Worksheets upon admission and income changes.
• Entitlements – supports case management and clients with entitlement applications and follow up needs.

Skills

Communication

Initiative

Interpersonal relations

Problem solving

Quality assurance

Teamwork

Organization

Judgement

Education

Associates Degree with 2 years’ experience

HS diploma with 5 years’ experience

Tools

Tableau

Avatar

Foothold

Sysaid

Intaact

Alltrac

Microsoft Teams

Zoom

Excel

Outlook

Job description

The Jewish Board of Family and Children's Services is seeking an experienced Office Manager for the Adult Residential Services division in New York. You will support program operations by data entry, billing, and coordinating with program leadership to ensure timely administrative tasks and compliance.

Key responsibilities include managing CAIRS and CAPS data, handling fee and rent paperwork, coordinating with facilities, and maintaining budgetary and reporting workflows using Tableau, Avatar,