Assistant Director Department

US Diversity Job Search; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

The Jewish Board in New York, NY is seeking an Assistant Program Director to provide clinical and administrative oversight of our Adult Residential Division. You will supervise Social Workers, Case Managers, and Case Associates, ensure service plans meet safety and quality standards, and guide staff through training and regulatory compliance.

Travel to resident apartments across the five boroughs is required weekly, and you will partner with Residence Managers to support staffing, scheduling,

Qualifications

• 5+ years of experience working with adults diagnosed with mental illness, homelessness and substance use history.
• Organized and meticulous with attention to detail; able to work independently and collaboratively.

Responsibilities

• Supervises Social Workers, Case Managers, and Case Associates.
• Reviews assessments, progress notes, service plans, and discharge plans for quality and compliance.
• Coordinates staffing/scheduling with Residence Managers; reviews weekly timesheets and overtime.
• Facilitates High Risk and Group Supervisions.
• Participates in Case Conferences with external partners.
• Collaborates with other Jewish Board departments to address program needs.
• Conducts staff evaluations and ensures trainings are completed for compliance.
• Ensures apartments are safe in collaboration with Residence Managers.
• Participates in administrative and off-site meetings as scheduled.
• Travel weekly to resident apartments across the five boroughs.

Skills

Housing program operations

Supervisory leadership

Verbal and written communication

Policy and funding awareness

Problem-solving and resilience

Travel to apartments

Education

LCSW/MSW or related clinical qualification

MPA/MPH or related degree considered

Tools

Microsoft Word

Excel

Job description

PURPOSE

The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey.

POSITION OVERVIEW

The Assistant Program Director (APD) ensures programmatic systems are in place to meet the clients' safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for clinical and administrative oversight of the program. The APD provides on-going training, supervision, and guidance to the staff is knowledgeable of regulatory requirements and agency practices, policy/standards. The APD provides program oversight in the absence of the Program Director and requires the incumbent carry a cell phone 24x7x365.

KEY ESSENTIAL FUNCTIONS

• Provides regular supervision Social Worker, Case Manager, and the Case Associates staff.
• Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance.
• Works with Residence Managers on staffing/scheduling, reviews and approves weekly timesheets and overtime.
• Facilitates High Risk and Group Supervisions.
• Participates in Case Conferences with external sources.
• Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc) for program needs.
• Participates/Performs staff evaluations.
• Ensures regulatory/agency compliance with staff completion of trainings.
• Collaborates with Residence Manager to ensure apartments are safe.
• Participates in administrative meetings.
• Participates in other on/off site meetings as scheduled.
• Participate in Client/tenant meetings and works with staff to address and resolve entitlements issues.
• Running reports in Tableau, the Agency's reporting system.
• Document work in MyAvatar, the Agency's EHR system.
• Ability to understand and use the Agency's ticketing system, SysAid.
• Conduct apartment administrative walkthroughs.
• Submit internal JBFCS reports as it relates to apartment needs when necessary.
• Participate in all meetings, as assigned.
• Work collaboratively as part of a service delivery team.
• Ability to travel to apartments within the five boroughs on a weekly basis.
• Other duties as assigned.

CORE COMPETENCIES

• Knowledge of and experience with the operation of housing and supportive housing programs.
• Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees
• Strong verbal and written communication skills
• Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail
• A problem-solving orientation, resourcefulness, resilience
• Ability to travel to visit resident apartments when needed

EDUCATIONAL/TRAINING REQUIRED

LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE

A minimum of five (5) experience. Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required. This individual must have the ability to work individually on projects as well as be a collaborator. This individual must also be organized and meticulous; and possess the ability to pay attention to detail.

COMPUTER SKILLS REQUIRED

Strong computer skills, particularly in Microsoft Word and Excel Technologically competent in handling of administrative practices

VISUAL AND MANUAL DEXTERITY

As required in a standard office setting Engage in physical activities with the residence. The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.

WORK ENVIRONMENT/PHYSICAL EFFORT

The work environment generally does not involve physical risk or hazardous conditions. To perform the essential functions of this job, the incumbent is routinely required to sit (70% of the time) and stand (30% of the time).