Program & Operations Coordinator — Refugee Services

Church World Service; Jersey City (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Medical, Dental and Vision Insurance

Paid Time Off (18 days; 24 after 2 yrs

Holidays and Sick Days

Life Insurance

Disability Insurance

Employee Assistance Program

Health Savings Account

Flexible Spending Accounts

Job summary

Church World Service (CWS) is seeking a Program Coordinator to provide programmatic, operations, and administrative support to the Associate Director and program team. The role includes event coordination, knowledge management, and support for emergency resource distribution.

The ideal candidate will have a Bachelor’s degree or equivalent, at least 4 years in refugee resettlement or community coordination, and strong communication skills for collaboration with internal teams and external

Qualifications

• Bachelor's degree or equivalent experience in lieu of degree.
• Minimum of 4 years previous work experience in refugee resettlement or community coordination.
• Excellent written and oral communication skills with emphasis on drafting correspondence with limited supervision.

Responsibilities

• Provide project management and administrative support to the Associate Director and case management team.
• Prepare program documents including manuals/tools, impact reports, distributions of direct assistance, media stories, and presentations.
• Coordinate logistics for distribution events and schedule stakeholder meetings.
• Record and distribute meeting minutes, action items, and follow-up tasks.
• Track progress and deadlines, coordinating with team members for timely completion.
• Assist onboarding by organizing orientation materials and system access.
• Coordinate procurement activities and maintain records of purchases.

Skills

Interpersonal skills

Written & verbal communication

Discretion & professionalism

Decision making

Proactive problem solving

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office (Outlook)

Social media platforms

Job description

Church World Service (CWS) is seeking a Program Coordinator to provide programmatic, operations, and administrative support to the Associate Director and program team. The role includes event coordination, knowledge management, and support for emergency resource distribution.

The ideal candidate will have a Bachelor’s degree or equivalent, at least 4 years in refugee resettlement or community coordination, and strong communication skills for collaboration with internal teams and external