Program Operations Coordinator – Onsite (Hybrid)

UCLA; Los Angeles (CA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Job summary

UCLA Extension is seeking a detail-oriented Program Coordinator to support course delivery in a hybrid on-site setting. You will coordinate operations, assist instructors and students, manage logistics, and work with cross-functional teams to ensure a high-quality learning experience.

The ideal candidate will have 2-3 years in administrative or program coordination roles in higher education, strong communication skills, and proficiency with Microsoft Office, CRM systems, and LMS platforms.

Qualifications

• 2-3 years experience providing administrative or program coordination support, preferably in higher education.
• Ability to independently prioritize, organize, and manage workflow to meet deadlines while adapting to changing demands and interruptions.
• Adaptability to changing priorities, frequent interruptions, and dynamic work environments.
• Strong decision-making and sound judgment, including appropriate escalation of issues.
• Excellent verbal communication and presentation skills for diverse audiences.
• Strong written communication, editing, and proofreading capabilities.
• Attention to detail, accuracy, and commitment to high-quality outcomes.
• Organizational and analytical skills, including data gathering and trend analysis.
• Ability to evaluate alternatives and develop effective recommendations.
• Exceptional customer service with a responsive, professional, and solutions-oriented approach.
• Strong interpersonal and relationship-building skills with diverse stakeholders.
• Financial, budgeting, and quantitative skills for expense monitoring and financial analysis.
• Experience coordinating academic or continuing education programs and proficiency with Microsoft Office, CRM systems, LMS platforms, and new technologies.

Responsibilities

• Coordinate program operations and logistics to ensure smooth delivery of courses.
• Support instructors and students with information, resources, and problem resolution.
• Collaborate with cross-functional teams to ensure a high-quality learning experience.
• Assist with scheduling, communication, and data reporting.

Skills

Administrative coordination

Prioritization

Communication

Customer service

Cross-functional collaboration

Data analysis

Microsoft Office

CRM systems

LMS platforms

Education

Bachelor's Degree in related area

Tools

Microsoft Office

CRM systems

LMS platforms

Job description

UCLA Extension is seeking a detail-oriented Program Coordinator to support course delivery in a hybrid on-site setting. You will coordinate operations, assist instructors and students, manage logistics, and work with cross-functional teams to ensure a high-quality learning experience.

The ideal candidate will have 2-3 years in administrative or program coordination roles in higher education, strong communication skills, and proficiency with Microsoft Office, CRM systems, and LMS platforms.