Program Operations Coordinator: Issue Tracking & Training

Mindlance; California (MO); On-site; USD 45,000 - 55,000; Full time

Job summary

A national recruiting company is seeking a Program Operations Coordinator to assist with tracking production issue tickets, communicate effectively with end users, and organize training documentation. The ideal candidate will have 1-3 years of work experience, advanced computer skills, especially in the MS Office suite, and strong written and verbal communication skills. Experience with HP ALM and SAP is required. This position is based in Universal City, CA, with an initial duration of 04+ months.

Qualifications

• 1-3 years’ work experience.
• Demonstrated advanced skills in MS Office applications.
• SAP end-user experience is a plus.

Responsibilities

• Assist with tracking production issue tickets.
• Assist in ticket research and communication to end users.
• Help populate and organize training documentation.

Skills

Advanced computer skills

Strong written and verbal communication

Willingness to learn

Tools

MS Office suite

HP ALM

SAP

Job description

A national recruiting company is seeking a Program Operations Coordinator to assist with tracking production issue tickets, communicate effectively with end users, and organize training documentation. The ideal candidate will have 1-3 years of work experience, advanced computer skills, especially in the MS Office suite, and strong written and verbal communication skills. Experience with HP ALM and SAP is required. This position is based in Universal City, CA, with an initial duration of 04+ months.