Program Operations Coordinator

Compass Family Services; San Francisco (CA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday pay

401(k) retirement plan

Job summary

Compass Family Services in San Francisco is seeking an Operations Assistant to support the UAV Program. You will handle administrative tasks, client interactions, data entry, and logistics to ensure timely hotel placements and essential services for families in crisis.

This full-time role requires flexibility, strong attention to detail, and a team-oriented approach, with a competitive hourly range of $29–$31 and a 37.5-hour work week.

Qualifications

• Attention to detail and strong written & verbal communication.
• Excellent organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Discretion with confidential client and personnel information.

Responsibilities

• Manage main phone lines, messages, appointments, and referrals.
• Track intakes, services, and interventions in databases with QA checks.
• Deliver packages, pack food bags, and organize deliveries.
• Coordinate with hotels, handle room materials, and staff transportation.
• Maintain the program calendar, record meeting notes, and support the team.

Skills

Attention to detail

Communication skills

Organization

Proactive

Confidentiality

Computer skills

Lift 30 pounds

Team player

DEI commitment

Job description

Compass Family Services in San Francisco is seeking an Operations Assistant to support the UAV Program. You will handle administrative tasks, client interactions, data entry, and logistics to ensure timely hotel placements and essential services for families in crisis.

This full-time role requires flexibility, strong attention to detail, and a team-oriented approach, with a competitive hourly range of $29–$31 and a 37.5-hour work week.