Program Operations & Compliance Coordinator

Kupu; Honolulu (HI); On-site; USD 40,000 - 50,000; Full time

Job summary

Kupu, a Honolulu-based nonprofit, seeks an Administrative Coordinator to provide admin and operational support across programs. You will manage recruitment paperwork, onboarding, compliance checks, and program records, ensuring confidentiality and timely processing.

Strong communication and organization are essential to support applicants, members, host sites, and staff throughout the program lifecycle. You will maintain Salesforce and other systems, coordinate with program staff, payroll, and

Qualifications

• Availability to work full-time, Monday through Friday, with occasional weekends and evenings.
• High school diploma.
• Minimum of one year of experience in administrative support, human resources, program coordination, customer service, or a related field.
• Proficiency with Microsoft Office programs, including Excel, Word, Outlook, Office 365, and Teams.
• Excellent written and verbal communication skills.
• Strong organizational, time management, and prioritization skills, with the ability to manage multiple tasks and meet deadlines.
• Exceptional attention to detail and accuracy.
• Strong customer service and interpersonal skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to adapt and work effectively in a fast-paced, changing environment.
• Ability to work effectively as part of a team.

Responsibilities

• Coordinate application, interview, offer, onboarding, and exiting processes for Kupu’s programs.
• Prepare and distribute program offer letters, coordinate offer acceptance, and monitor completion of required documentation.
• Coordinate criminal history checks and other compliance requirements.
• Maintain accurate and confidential member records, files, and data in Salesforce and other internal systems.
• Serve as a primary administrative point of contact for applicants, members, host sites, and staff, providing timely communication and professional customer service.
• Maintain administrative resources including communication templates, and forms.
• Collaborate with program staff, payroll, host site partners, and internal departments to support recruitment, onboarding, compliance, and overall program operations.
• Provide support with program logistics, events, and activities as needed.
• Identify and support improvements to administrative processes, workflows, systems, and documentation.

Skills

Communication

Organization

Time management

Customer service

Confidentiality

Education

High school diploma

Associate degree or higher

Tools

Salesforce

Microsoft Office

Job description

Kupu, a Honolulu-based nonprofit, seeks an Administrative Coordinator to provide admin and operational support across programs. You will manage recruitment paperwork, onboarding, compliance checks, and program records, ensuring confidentiality and timely processing.

Strong communication and organization are essential to support applicants, members, host sites, and staff throughout the program lifecycle. You will maintain Salesforce and other systems, coordinate with program staff, payroll, and