Program Operations Coordinator

Weareams; Connecticut; On-site; USD 51,000 - 67,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) plan

Paid time off

Performance bonus

Job summary

AMS is hiring a Program Operations Coordinator to drive recruitment operations in Stamford, CT. You will manage candidate records, onboarding support, and communications across multiple teams while ensuring a high level of candidate care.

You’ll coordinate events, campus recruiting activities and vendor relationships, with Workday oversight and strong attention to detail in a dynamic, matrixed environment.

Qualifications

• Experience in Talent Acquisition, Recruitment Coordination or HR Operations with a focus on candidate care and onboarding support.
• Experience across multiple recruitment stages: requisition management, job posting, screening coordination, interviewing, offers, onboarding/offboarding and accurate record keeping.
• Strong experience with applicant tracking systems and recruitment tech, preferably Workday.
• Experience with event management or campus recruiting platforms such as Yello is highly beneficial.
• Excellent organization; ability to manage calendars, priorities, communications, and administrative tasks to deadlines.
• Professional English communication, both written and spoken, with stakeholders including candidates, recruiters, hiring managers and vendors.
• Familiarity with MS Office (Outlook, Word, Excel) used to update trackers and generate reports.
• Ability to operate in a matrixed organization, building relationships with recruiters, partners and internal teams.

Responsibilities

• Manage account-specific recruitment administration across the full lifecycle, including requisitions, job postings, resume management, interview scheduling and onboarding support.
• Support Campus and Early Careers Recruiting Team and Special Programs Events Team with candidate management, events, and logistics for Internship and BLP programs.
• Coordinate on-site recruitment activities including intern and BLP engagement and university events.
• Handle event logistics, including Yello event management, hiring history tracking and post-event analytics.
• Provide Workday oversight for school/university recruitment activities, ensuring records and steps are up-to-date.
• Assist with screening, interview scheduling, offers and candidate communications for campus and internship programs, maintaining high candidate care.
• Manage multiple calendars and coordinate schedules among recruiters, managers, candidates, vendors and partners.
• Prepare reports, trackers and analytics to keep stakeholders informed of progress and outcomes.
• Build strong relationships with recruiters, managers, candidates and partners to support recruitment processes and events.
• Update operations manuals and process documentation; identify improvements to efficiency and candidate experience.

Skills

Candidate care

Recruitment admin

Workday experience

Event coordination

Campus recruiting

Stakeholder management

English communication

MS Office

Tools

Workday

Yello

Job description

Millions look to us to progress their careers. We look to you.

Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.

We work with leading organisations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.

At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.

Our role might be your opportunity to excel in the dynamic world of Recruitment Administration. Are you interested? We would like to talk with you!

As a Program Operations Coordinator, you'll play a crucial part in our Talent Acquisition process, ensuring smooth and efficient operations at every step. Your responsibilities will focus on managing candidate databases, candidate care responsibilities, coordinating communication and facilitating the onboarding process. You'll focus on maintaining candidate records, tracking progress, and providing administrative support to the recruitment team

Ability to work onsite in Stamford, CT three days per week, with flexibility to be onsite more frequently during recruiting events or program activities.

Salary range (USD): $50,500 - $66,500

Key Accountabilities

What you’ll be doing:

• Managing account-specific recruitment administration activities across the full recruitment lifecycle, including requisition management, job posting management, CV/resume capturing, resume book creation, interview scheduling, candidate checklist management, candidate care, offer management, onboarding and offboarding support, and updating applicant tracking systems such as Workday.
• Supporting the Campus and Early Careers Recruiting Team, as well as the Special Programs Events Team, with overall candidate management, event execution, and logistics for Internship and BLP Programs, ensuring a smooth experience for candidates, hiring teams, and internal stakeholders.
• Coordinating and supporting onsite recruitment activities including intern and BLP onsite engagement, university recruitment events, and other in-person program activities.
• Managing event-related recruitment administration, including Yello event management, event logistics coordination, hiring history tracking, event analytics reporting, and post-event follow-up activities to support effective program execution and reporting.
• Providing Workday oversight for school/university-related recruitment activity, ensuring candidate records, requisitions, interview steps, offers, and process updates are accurately maintained and completed in line with agreed timelines.
• Supporting screening, interview scheduling, offer coordination, and candidate communication for campus, internship, BLP, and related early careers recruitment processes, while ensuring a high level of candidate care throughout the process.
• Managing multiple calendars and coordinating schedules across recruiters, hiring managers, candidates, university partners, vendors, and other stakeholders to ensure interviews, meetings, events, and program activities are organized effectively.
• Completing reports, trackers, hiring history updates, and event analytics accurately and within required deadlines, ensuring stakeholders have clear visibility of recruitment activity, progress, and outcomes.
• Building and maintaining strong working relationships with recruiters, hiring managers, candidates, vendors, university recruitment partners, and other account stakeholders to support the effective running of recruitment processes and program events.
• Ensuring stakeholders and colleagues are regularly updated on relevant processes, timelines, changes, and candidate or event-related activity, while providing first-line support to help manage questions, resolve issues, and escalation concerns when required.
• Managing various ad-hoc administration activities to support the recruitment process and events, including updating operations manuals, process documentation, trackers, and other materials required for smooth delivery.
• Reviewing processes and ways of working to identify opportunities for improvement, increase efficiency, and enhance the candidate, stakeholder, and event experience.
• Overseeing work allocation and reviewing the accuracy of output for other Recruitment Coordinators or Senior Recruitment Coordinators, where required, ensuring quality, consistency, and timely delivery of recruitment administration support.

Skills & Requirements

You’ll need to demonstrate:

• Previous experience working within a Talent Acquisition, Recruitment Coordination, HR Operations, or similar recruitment support environment, with a strong focus on candidate care, recruitment administration, onboarding support and answering candidate questions throughout the hiring process.
• Experience supporting recruitment processes across multiple stages, including requisition management, job posting, candidate screening coordination, interview scheduling, offer support, onboarding/offboarding activities and maintaining accurate candidate records.
• Strong experience using applicant tracking systems and recruitment technology, preferably including Workday.
• Experience with event management or campus recruiting platforms such as Yello would be highly beneficial.
• Strong coordination and organizational skills, with the ability to manage multiple calendars, competing priorities, candidate communications, event logistics and administrative tasks accurately and within agreed deadlines.
• Effective English business communication skills, both written and verbal with the ability to communicate professionally with candidates, recruiters, hiring managers, vendors and other stakeholders.
• Working knowledge of Microsoft Office packages, including Outlook, Word and Excel, with the ability to update trackers, manage reports, coordinate schedules and maintain accurate documentation.
• Ability to work effectively in a highly matrixed or complex organization, building strong relationships with recruiters, hiring managers, vendors, university recruitment partners and internal stakeholders.
• Strong attention to detail, problem-solving skills, adaptability and the ability to identify opportunities to improve processes and ways of working.
• Working knowledge of legislation and compliance requirements affecting recruitment activity, such as equal employment opportunity, age discrimination, employment risks for contractors, OFCCP and other relevant employment-related considerations.
• Previous experience in an RPO environment.
• Experience supporting Campus Recruiting, Early Careers, Internship Programs, BLP Programs, university recruitment, or high-volume recruitment events.
• Experience coordinating onsite recruitment events, candidate engagement activities, event logistics, hiring history tracking and event analytics reporting.
• Experience using Yello or similar event management/campus recruiting platforms.
• Experience working with remote teams, multiple stakeholders and complex recruitment processes across different locations.
• Experience using databases, reporting tools, applicant tracking systems, and recruitment dashboards to maintain accurate records and provide updates to stakeholders.

Why AMS?

At AMS, we come from every walk of life - and that’s what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.

We offer

• Growth and development focused on your strengths
• A team that values being Passionate, Bold and Authentic
• Supportive communities such as our Employee Resource Groups (ERGs)
• Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you
• We are committed to pay transparency and fairness. For this role, the initial expected remuneration for US is $50,500 - 66,500 USD plus applicable benefits.

U.S.Medical/Rx, Dental, Vision, Spending Accounts, Life, Voluntary Benefits, 401(k), Paid Holidays/Vacation/Sick Time, Performance Bonus

This range is specific to the advertised location and may not be applicable to other locations.

Our statement

We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email [e-mail] or make a member of our Talent Acquisition team aware at any time.