Program Operations & Contracts Specialist

Forward Careers, Inc.; Waukesha (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

401(k) Plan

Job summary

Forward Careers, Inc. is seeking a Program Administrative Assistant to support onsite operations in Waukesha. Responsibilities include office coverage, contract processing, data entry, and reimbursement support for grant-funded programs.

The role emphasizes attention to detail, confidentiality, and accurate recordkeeping, with a focus on timely completion of deadlines across multiple programs. Strong writing and interpersonal skills are essential for coordinating with staff, participants, and

Qualifications

• High school diploma or GED with strong English and math skills.
• Experience in office administration, contracts, data entry, or related functions preferred.
• Proficiency with Microsoft Office; able to learn ASSET and other databases.
• Strong writing, confidentiality, and attention to detail.
• Ability to meet deadlines and manage multiple tasks onsite, Monday–Friday.

Responsibilities

• Open/close the Waukesha office and provide onsite coverage 8:00 a.m.–4:30 p.m.
• Process mail and manage inventory across office locations.
• Greet clients and route to appropriate staff.
• Schedule meetings and prepare agendas, forms, and reports.
• Prepare contracts and related documents; maintain files.
• Enter and verify data in Excel, Access, ASSET, and other systems.
• Assist with invoices, timesheets, reimbursements, and payments.
• Draft program highlights and success stories with accuracy.

Skills

Attention to Detail

Written Communication

Organization & Time Mgmt

Confidentiality

Customer Service

Professionalism

Documentation & Records

Technical & Database Skills

Initiative & Follow‑Through

Education

High school diploma or GED

Office administration experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

ASSET system

Job description

Forward Careers, Inc. is seeking a Program Administrative Assistant to support onsite operations in Waukesha. Responsibilities include office coverage, contract processing, data entry, and reimbursement support for grant-funded programs.

The role emphasizes attention to detail, confidentiality, and accurate recordkeeping, with a focus on timely completion of deadlines across multiple programs. Strong writing and interpersonal skills are essential for coordinating with staff, participants, and