Program Operations Analyst

PeopleTec; Newport News (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

PeopleTec is seeking a Program Support Analyst to support the Ft. Eustis, VA customer.

The role involves working with customers to understand their needs, evaluating existing processes, and implementing practical improvements through SharePoint tools, workflow management, and requirements tracking. The successful candidate will meet with customers, document requirements, review processes, and coordinate across teams to ensure timely completion of work.

Qualifications

• Bachelor's degree in business administration or a related field, or equivalent relevant experience.
• At least five years of experience supporting customer requirements, business operations, logistics, or acquisition activities.
• Experience using SharePoint to manage information, track requirements, or support workflows.
• Proficiency with Microsoft Office applications.
• Ability to evaluate processes, organize competing priorities, and communicate effectively with customers and team members.

Responsibilities

• Meet with customers to identify needs, document requirements, and recommend solutions.
• Review existing processes and implement improvements that reduce administrative effort, improve visibility, and support timely completion of work.
• Develop and maintain SharePoint sites, lists, document libraries, and workflows to support customer activities.
• Support user permissions, automated notifications, and requirements routing and tracking.
• Coordinate with customers and supporting offices to resolve issues and monitor progress.
• Prepare status updates, maintain process documentation, assist users, and perform other related operational and administrative tasks.

Skills

Customer communication

Requirements gathering

Process evaluation

Education

Bachelor's degree in business administration or related field

Tools

SharePoint

Microsoft Office

Job description

Program Operations Analyst

Opportunity

PeopleTec is currently seeking a Program Support Analyst to support our Ft. Eustis, VA customer. This individual will work with customers to understand their needs, evaluate existing processes, and implement practical improvements. Support day-to-day operations through SharePoint tools, workflow management, requirements tracking, and coordination across teams.

Responsibilities

• Meet with customers to identify needs, document requirements, and recommend solutions.
• Review existing processes and implement improvements that reduce administrative effort, improve visibility, and support timely completion of work.
• Develop and maintain SharePoint sites, lists, document libraries, and workflows to support customer activities.
• Support user permissions, automated notifications, and requirements routing and tracking.
• Coordinate with customers and supporting offices to resolve issues and monitor progress.
• Prepare status updates, maintain process documentation, assist users, and perform other related operational and administrative tasks.

Qualifications

Required Qualifications

• Bachelor's degree in business administration or a related field, or equivalent relevant experience.
• At least five years of experience supporting customer requirements, business operations, logistics, or acquisition activities.
• Experience using SharePoint to manage information, track requirements, or support workflows.
• Proficiency with Microsoft Office applications.
• Ability to evaluate processes, organize competing priorities, and communicate effectively with customers and team members.

Overview

People First. Technology Always.

PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce.

Culture: The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields.

Career: At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people.

Come Experience It.

#cjpost #dpost

PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, [e-mail] and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.

Job Locations: US-VA-Fort Eustis

ID: 2026-5422

Category: Military Training/Support/Operations

Position Type: Regular Full-Time