Program Operations Administrative Specialist

PCI Professional Services; Atlanta (GA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

PCI Professional Services is seeking an Administrative Support Specialist II to provide comprehensive programmatic, administrative, operational, and project coordination support across CDC programs. The role emphasizes organizational excellence, data management, and professional communication to support leadership and multiple teams in a fast-paced federal public health environment.

The position requires strong planning, scheduling, and documentation skills, with experience in travel,

Qualifications

• Bachelor’s degree in public health, business administration, management, public administration, communications, health sciences, or a related field is preferred.
• 5 to 7 years of relevant experience supporting programmatic, administrative, project coordination, executive support, operational, or analytical functions in a federal, public health, government contracting, or large organizational environment.
• Experience with program or project tracking, status reporting, data collection, workflow documentation, and stakeholder communications.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Experience using CDC or federal administrative systems such as timekeeping, travel, onboarding, training, records management, or related workflows.

Responsibilities

• Provide programmatic, administrative, and operational support across CDC activities, serving as a flexible resource to support multiple teams, business functions, and program priorities.
• Coordinate and track program activities, schedules, deliverables, events, communications, and action items using internal planning tools and established systems.
• Support program and project performance tracking by monitoring progress against objectives, timelines, scope, deliverables, risks, challenges, and budget considerations.
• Assist in preparing reports, briefings, presentations, correspondence, meeting materials, and status updates for leadership and stakeholders.
• Collect, compile, organize, and maintain program data to support reporting, tracking, analysis, decision-making, and leadership requests.
• Assist with analyzing administrative, operational, and program information to identify trends and improve program execution.
• Develop, refine, document, and maintain workflows, trackers, templates, and processes to improve efficiency.
• Collaborate with supervisors, program managers, leadership, internal/external partners to gather requirements and support alignment with goals.
• Provide logistical and technical support for meetings, including scheduling, platform coordination, material prep, notes, and follow-up.
• Maintain calendars, resolve conflicts, manage RSVPs, and support executive scheduling needs.
• Support travel activities, including preparation, submission, tracking, reconciliation, and compliance with travel requirements.
• Support timekeeping, onboarding, in-processing, out-processing, training requests, purchase requests, and other workflows.
• Maintain accurate files, records, and documentation in accordance with records management practices.
• Assist with budget planning, resource tracking, procurement coordination, purchase requests, and invoice support.
• Serve as a point of contact for administrative and operational services including supplies, facilities, and mail distribution.
• Communicate professionally with staff, leadership, contractors, partners, and external stakeholders while maintaining confidentiality.
• Provide surge support and cross-functional assistance to program staff as needed.

Skills

Organization

Time management

Communication

Discretion

Problem solving

Stakeholder coordination

Independent work

Education

Bachelor’s degree in public health or related field

Tools

Microsoft Office Suite

SharePoint

Microsoft Teams

Concur

Job description

PCI Professional Services is seeking an Administrative Support Specialist II to provide comprehensive programmatic, administrative, operational, and project coordination support across CDC programs. The role emphasizes organizational excellence, data management, and professional communication to support leadership and multiple teams in a fast-paced federal public health environment.

The position requires strong planning, scheduling, and documentation skills, with experience in travel,