Senior Federal IT Systems Operations & App Support

PCI Professional Services; Hyattsville (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

PCI Professional Services is seeking a Systems Operations & Application Support Specialist for a contract with the CDC. This role involves supporting and optimizing the infrastructure and technical environments for mission-critical operations.

The ideal candidate will have a degree in Information Technology or a related field, along with over 5 years of IT systems support experience. Responsibilities include managing secure systems for research data, ensuring compliance, and providing client engagement.

Qualifications

• 5+ years of hands-on experience in IT systems support.
• Ability to analyze and improve technical environments.
• Experience with secure, regulated environments.

Responsibilities

• Administer CCQDER network, servers, and storage systems.
• Support deployment and optimization of research tools.
• Manage secure storage and compliance with federal requirements.

Skills

IT systems support

Infrastructure management

Technical troubleshooting

Project management

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

Video/audio systems

Transcription tools

Job description

PCI Professional Services is seeking a Systems Operations & Application Support Specialist for a contract with the CDC. This role involves supporting and optimizing the infrastructure and technical environments for mission-critical operations.

The ideal candidate will have a degree in Information Technology or a related field, along with over 5 years of IT systems support experience. Responsibilities include managing secure systems for research data, ensuring compliance, and providing client engagement.