Program Officer - Grants & Reporting Compliance

CWS Durham

New York, Northern (NY, KY)

Hybrid

USD 65,000 - 100,000

Full time

5 days ago
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Benefits offered by this job

403(b) Retirement Plan
Medical, Dental and Vision Insurance
Paid Time Off
Holidays
Sick Days Off
Life Insurance and AD&D
Disability Insurance
Employee Assistance Program (EAP)
Health Savings Account
Flexible Spending Accounts

Job summary

CWS Durham is seeking a Program Officer for Grants and Reporting Compliance to support high-quality resettlement and integration services for refugee populations, primarily through the Matching Grant (MG) and Preferred Communities (PC) programs across the affiliate network.

The role focuses on monitoring, grant and reporting compliance, data analysis, training, and proposal and report writing; collaboration within a team and independent work are essential.

Qualifications

  • Bachelor’s degree in a relevant field or equivalent experience.
  • 5 years of experience in refugee or immigrant-related services.
  • Experience in social services or nonprofit sectors preferred.

Responsibilities

  • Monitor and analyze narrative and data reports for funders.
  • Ensure policy compliance and assist in developing procedures and training.
  • Contribute to proposals and required program reporting.
  • Identify program trends and suggest enhancements.
  • Collaborate with partners and manage stakeholder communications.

Skills

Interpersonal skills
Writing skills
Detail-oriented
Multicultural teamwork
MS Office proficiency

Education

Bachelor’s degree in social work, human services, sociology, psychology, public administration, public health, or related field

Tools

MS Word
MS Excel
PowerPoint
Database software

Job description

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts willbenefitboth your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Program Officer for Grants and Reporting Compliance is responsible for supporting the delivery of high-quality resettlement and integration services for refugee populations, primarily served through the Matching Grant (MG), Preferred Communities (PC) Programs and other Resettlement and Integration program as needed, across the CWS affiliate network.

This position has responsibilities supporting the monitoring and grant and reporting compliance of the Preferred Communities, Matching Grant and other Resettlement and Integration programs as needed. The position also has responsibilities related to data analysis, training, technical assistance, monitoring and proposal and report writing. An important prerequisite for this position is the ability to work collaboratively as part of a team in a collegial manner and to work independently to complete assignments.

This position is funded by a grant with a program period ending September 2027.

Responsibilities

Program Monitoring and Oversight

  • Maintain up-to-date self-educationabout programs. Ensure other unit colleagues are informed asappropriate.
  • Regularly review program policies, forms, and manualstostay abreast of changes in program implementation.
  • Support supervisor with development and curation of tools,resourcesand training on themes relevant to the program
  • Monitor general program quality and conduct reviews of program implementation and documentation requirements to ensure quality and timeliness of program service implementation and fulfillment of documentation requirements.
  • As requested, represent CWS at internal and external conferences, meetings, committees and working groups with CWS colleagues, government donors, community partners, and other stakeholders.
  • Support in the management of program trackers andassistwith reporting and data collection for program reportsandresponses to requests for proposals.
  • Support the provision of needs-based technicalassistanceand training; this may be provided through e-learning modules, webinars, in-person training, communities of practice and one-on-one phone call

Grants, Reporting, and Compliance

  • Support compilation and analysis of narrative and data reports for submission to funder
  • In coordination with supervisor, analyze funding guidelines to ensure agency compliance; as necessary,assistin the development or revision of CWS policies, standard operating procedures, and training materials to ensure high quality service provision
  • Contribute to the development of the proposals when requested. In collaboration withsupervisorsand colleagues, review written narratives.
  • Contribute to required program reporting as necessary, including but not limited to, data and narrative reporting to ensure proper tracking and reporting of activities.
  • Regularly review qualitative and quantitative program data toidentifyprogram trends, areas for improvement, best practices, and make recommendations for program development and enhancements

Partnerships and Development

  • Develops and nurtures relationships with providers and other community partners to support program requirements and activities.

Perform other duties as assigned.

Qualifications

Education:

  • Bachelor’s degree in social work, human services, sociology, psychology, public administration, public health, or related field or equivalent experience in lieu of degree.

Experience:

  • 5 years of experience working in refugee or immigrant-related services,
  • Experience in a local resettlement affiliate or a national office of a resettlement agency (preferred).
  • Experience in social services or nonprofit sectors (preferred).

Skills:

  • Strong interpersonal and diplomacy skills; ability to work collaboratively and effectively with partners and teams.
  • Strong attention to detail a must
  • Ability to always conduct oneself in a professional and courteous manner to represent the professional and institutional interests of CWS.
  • Strong knowledge and experience in working with Microsoft Word, Excel, Power Point and database software is essential.
  • Strong writing skills are required.
  • The ability to work in a multi-cultural environment is required.
Special Requirements

Work Environment:

  • Hybrid or in office environment depending on program needs.
  • Occasional evening or weekend hours for client emergencies or community events.
  • Some local travel may be required.
Benefits

CWS offers a competitive benefits package that includes:

  • 403 (b) Retirement Plan
  • Medical, Dental and Vision Insurance
  • Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
  • 14 Official Holidays
  • 12 Sick Days Off (Accrued monthly)
  • Life Insurance and AD&D
  • Long Term and Short-Term Disability
  • Employee Assistance Program (EAP)
  • Health Savings Account
  • Flexible Spending Accounts
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