Program Monitor: Front Desk & Security (FT, 3pm–11pm)

Community Resources for Justice; Manchester (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Community Resources for Justice in Manchester, NH is seeking a Program Monitor for the second shift to support residents and maintain safety. This entry-level, full-time role offers 40 hours per week and eligibility for benefits.

The position starts at $18–$20 per hour with shift differential. The Program Monitor will perform front desk duties, security rounds, urine tests, documentation in SecurManage, and model pro-social behavior to residents while participating in required trainings and

Qualifications

• High School Diploma or GED required.
• Associate's degree preferred but not required.
• 1-2 years of security experience preferred but not required.
• Must complete preemployment background check.

Responsibilities

• Front Desk Duties: general reception, sign residents in and out, take calls, greet and sign in visitors, telephone spot checks, enter documentation in SecurManage, sort and distribute mail.
• Security/Accountability Duties: conduct house rounds (life/safety checks) as scheduled, perform nightly bed checks, perform bag, pat, and room searches, monitor resident daily details, enter documentation in SecurManage.
• Take urine samples per schedule and complete documentation, administer alco-sensor tests, enter documentation in SecurManage.
• Serve as pro-social role model to residents to support their behavior change, and to effectively convey information and respond to resident concerns, needs, and complaints.
• Attend training and staff meetings as required. Perform other job related projects and activities as requested or directed.

Education

High School Diploma or GED

Associate’s degree preferred, but not required

Job description

Community Resources for Justice in Manchester, NH is seeking a Program Monitor for the second shift to support residents and maintain safety. This entry-level, full-time role offers 40 hours per week and eligibility for benefits.

The position starts at $18–$20 per hour with shift differential. The Program Monitor will perform front desk duties, security rounds, urine tests, documentation in SecurManage, and model pro-social behavior to residents while participating in required trainings and