Program Manager, Virtual Learning & Alumni Programs

American Councils For International Education Actr/accels; Washington (District of Columbia); Ibrido; USD 80.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

Descrizione del lavoro

American Councils For International Education Actr/accels seeks a Program Manager to oversee recruitment, onboarding, and ongoing support of educators and facilitators, plus management of online content delivery for the Stevens Digital Leaders Program. The role requires coordinating across time zones and multiple stakeholders to ensure a high-quality online learning experience.

Reporting to the Program Director, you will lead educator pipelines, supervise the Senior Program Officer, Virtual

Competenze

• Bachelor’s degree in education, international education, instructional design, curriculum studies, international relations, or a related field.
• Minimum of eight years of relevant professional experience in education programming, teacher recruitment, curriculum implementation, online learning, or international exchange programs.
• Experience managing educators, facilitators, or instructional teams in formal or non-formal learning environments.
• Experience with back-end management of learning management platforms, Zoom and Canvas strongly preferred.
• Experience with online learning platforms, virtual facilitation, or blended learning environments.
• Agility with variety of technology/tools including learning and data management.
• Strong project management and organizational skills with the ability to manage complex workflows.
• Excellent writing, editing, and verbal communication skills.
• Ability to juggle multiple tasks and deadlines in a fast-paced international program environment.

Mansioni

• Leads recruitment, onboarding, and ongoing support of online teachers, facilitators, and instructional staff across program components.
• Develops educator recruitment strategies to ensure a qualified facilitator pool.
• Manages course implementation logistics, including facilitator assignments, cohort management, and instructional delivery timelines.
• Oversees quality assurance of online course delivery, ensuring alignment with curriculum objectives, pedagogy standards, and program outcomes.
• Coordinates with curriculum and course development teams to ensure effective integration of content and facilitation practices.
• Provides guidance and ongoing support to teachers and facilitators.
• Monitors course performance, participant engagement, and facilitator effectiveness, using data and feedback to inform continuous improvement.
• Supports troubleshooting and real-time problem-solving during course delivery cycles.
• Collaborates with program staff to ensure alignment across program components.
• Maintains documentation of educator participation, course delivery processes, and program compliance requirements.
• Directly supervises the Senior Program Officer, Virtual Course Development.
• Provides regular updates to the Program Director on course implementation progress, recruitment pipelines, and operational challenges.
• Leads overall Accelerator implementation and mini-grant coordination, working with designated event leads.
• Coordinates operational support and implementation of four Alumni Accelerators and alumni mini-grant cycles.
• Works with program staff to aggregate and analyze participant, facilitator, industry, alumni and program activity data to support accurate program reporting.

Conoscenze

Project management

Communication

Teamwork

Intercultural sensitivity

Tech savvy

LMS administration

Zoom and Canvas

Online teaching platforms

Microsoft Office

Educational technology

Formazione

Bachelor's degree

Master's degree

Strumenti

Zoom

Canvas

Learning Management Systems (LMS)

Descrizione del lavoro

American Councils For International Education Actr/accels seeks a Program Manager to oversee recruitment, onboarding, and ongoing support of educators and facilitators, plus management of online content delivery for the Stevens Digital Leaders Program. The role requires coordinating across time zones and multiple stakeholders to ensure a high-quality online learning experience.

Reporting to the Program Director, you will lead educator pipelines, supervise the Senior Program Officer, Virtual