Alumni Engagement & Communications Officer

American Councils for International Education; Washington (District of Columbia); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

American Councils for International Education in Washington, DC is seeking a Program Officer – Participant and Alumni Engagement to support communications, outreach, and alumni programming for the Stevens Digital Leaders Program. The role involves coordinating virtual activities, managing communications platforms, and supporting in-person alumni accelerators with a hybrid work schedule.

The ideal candidate will have strong writing and interpersonal skills, experience with digital content, and

Qualifications

• Bachelor’s degree in communications, international relations, international education, marketing or a related field.
• Experience supporting communications, outreach, alumni engagement, or international exchange programming.
• Excellent writing, editing, and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to juggle multiple tasks and deadlines simultaneously.
• High level of interpersonal skills and cultural sensitivity to interact with diverse participants and partners.
• Experience developing communications materials for digital platforms and external audiences.
• Capacity to work independently and as part of a team; proactive and adaptable.
• Proficiency with Microsoft Office and social media platforms.

Responsibilities

• Leads program-wide recruitment and participant-facing outreach, including applicant communications.
• Takes the lead on alumni engagement and communications activities for the program, including outreach campaigns, alumni workshops, alumni impact projects, and online engagement initiatives including the Alumni Board, alumni mentoring, and monthly alumni networking and professional development opportunities.
• Coordinates participant-facing planning and communications for four alumni accelerators as well as supports implementation.
• Coordinates alumni mini-grants including outreach, selection and implementation.
• Maintains regular communication with participants, alumni, facilitators, and partner organizations across multiple countries and time zones.
• Supports the development and implementation of communications strategies in coordination with program staff.
• Develops and drafts communications materials, including social media content, success stories, promotional materials, and program updates.
• Collects participant testimonials, impact stories, photos, and program highlights for reporting and public outreach purposes.
• Supports management of alumni databases, mailing lists, communications calendars, and digital engagement platforms.
• Coordinates virtual alumni activities, networking opportunities, and events.
• Monitors participant engagement and supports efforts to strengthen alumni retention and long-term community building.
• Supports reporting efforts by drafting reports, communications summaries, and briefing materials.
• Coordinates with program staff to ensure communications and outreach activities align with donor requirements and organizational branding guidelines; and
• Other duties as assigned.

Skills

Excellent writing

Editing

Verbal communication

Organizational skills

Cross-cultural sensitivity

Digital communications

Social media proficiency

MS Office

Virtual collaboration tools

Education

Bachelor's degree

Tools

Microsoft Office Suite

Virtual collaboration tools

Social media platforms

Job description

American Councils for International Education in Washington, DC is seeking a Program Officer – Participant and Alumni Engagement to support communications, outreach, and alumni programming for the Stevens Digital Leaders Program. The role involves coordinating virtual activities, managing communications platforms, and supporting in-person alumni accelerators with a hybrid work schedule.

The ideal candidate will have strong writing and interpersonal skills, experience with digital content, and