Program Manager (Vendor Operations - MST hours)

Molina Healthcare; Albuquerque (NM); On-site; USD 66,456 - 129,590; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Molina Healthcare is seeking a Program Manager in Albuquerque, NM to provide support through program management. Responsibilities include maintaining documentation, managing program budgets, and tracking performance metrics. The ideal candidate has at least 4 years of relevant experience and strong operational improvement skills.

This position offers a competitive benefits package and emphasizes collaboration across departments to ensure quality governance standards are maintained.

Qualifications

• At least 4 years of Program and/or Project management experience.
• Operational Process Improvement experience.
• Managed Care experience, preferably in a shared service, CoE or matrixed environment.
• Strong presentation and communication skills.

Responsibilities

• Ensure well-documented policies, workflows, and program controls.
• Monitor KPI's and manage program budget.
• Collaborate with Legal, Compliance, and Security to uphold governance standards.
• Track performance metrics and support project prioritization.

Skills

Program management

Operational Process Improvement

Managed Care

Microsoft Project

Visio

Presentation skills

Communication skills

Education

Relevant education

Job description

Job Summary

Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets, governance frameworks, playbooks and best practices, and champion networks, as applicable.

Job Duties

• Responsible for ensuring well-documented policies, workflows, program controls, internal and third‑party practices, playbooks and best practices for respective program.
• Monitoring KPI's and reviewing invoices and routing to the correct departments when necessary.
• Manages program budget, as applicable, supporting project prioritization.
• Collaborates with Legal, Compliance, and Information Security to ensure governance standards are upheld.
• Tracks performance metrics and ensures value realization from deployed solutions.
• Coordinates recurring meetings to support governance framework and decision‑making processes, as needed.
• At the direction of program (CoE, Shared Service or other functional area) leadership, supports portfolio management and/or initiative‑specific change and project management.
• Collaborates with key stakeholders to support dissemination and adoption of program guardrails, processes, best practices and other collateral.
• Routinely reviews program collateral to ensure current and accurate reflection of business needs.
• Identifies opportunities/gaps and provides recommendations on program enhancements to respective leadership team.
• Responsible for creating business requirements documents, test plans, requirements traceability matrix, user training materials and other related documentation.
• Generates and distributes standard reports on schedule.

Job Qualifications

Required Qualifications

• At least 4 years of Program and/or Project management experience, or equivalent combination of relevant education and experience.
• Operational Process Improvement experience.
• Managed Care experience, preferably in a shared service, CoE or matrixed environment.
• Experience with Microsoft Project and Visio.
• Strong presentation and communication skills.

Preferred Qualification

• Vendor Management
• Background working with invoices

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $66,456 - $129,590 / ANNUAL

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.