Program Manager (Quality Strategy & Performance) - Remote

RemoteFetch; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Molina Healthcare is seeking a program management professional to support governance, budgets, and documentation across functional areas. You will develop policies, workflows, playbooks, and reports to ensure value realization from deployed solutions.

Ideal candidates have 4+ years in program/project management, with experience in managed care and proficiency with Microsoft Project and Visio. Strong communication and presentation skills are essential for success.

Qualifications

• 4+ years of program and/or project management experience.
• Operational process improvement experience.
• Managed care experience, preferably in a shared service or matrixed environment.
• Strong presentation and communication skills.

Responsibilities

• Develop well-documented policies, workflows, program controls, playbooks and best practices for the program.
• Manage program budget and support project prioritization.
• Collaborate with Legal, Compliance, and Information Security to uphold governance standards.
• Track performance metrics and ensure value realization from deployed solutions.
• Coordinate recurring meetings to support governance and decision-making processes.
• Support portfolio management and initiative-specific change and project management as directed by leadership.
• Collaborate with stakeholders to disseminate and adopt program guardrails and collateral.
• Review program collateral to ensure alignment with business needs.
• Identify opportunities/gaps and provide recommendations to leadership.
• Create business requirements documents, test plans, and training materials.

Skills

Program management

Operational process improvement

Managed care experience

Communication skills

Presentation skills

Tools

Microsoft Project

Visio

Job description

JOB DESCRIPTION

Job Summary

Provides support to Molina functional areas through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets, governance frameworks, playbooks and best practices, and champion networks, as applicable.

Job Duties

• Responsible for ensuring well-documented policies, workflows, program controls, internal and third-party practices, playbooks and best practices for respective program.
• Manages program budget, as applicable, supporting project prioritization.
• Collaborates with Legal, Compliance, and Information Security to ensure governance standards are upheld.
• Tracks performance metrics and ensures value realization from deployed solutions.
• Coordinates recurring meetings to support governance framework and decision-making processes, as needed.
• At the direction of program (CoE, Shared Service or other functional area) leadership, supports portfolio management and/or initiative-specific change and project management.
• Collaborates with key stakeholders to support dissemination and adoption of program guardrails, processes, best practices and other collateral.
• Routinely reviews program collateral to ensure current and accurate reflection of business needs.
• Identifies opportunities/gaps and provides recommendations on program enhancements to respective leadership team.
• Responsible for creating business requirements documents, test plans, requirements traceability matrix, user training materials and other related documentations.
• Generates and distributes standard reports on schedule.

JOB QUALIFICATIONS

REQUIRED QUALIFICATIONS

• At least 4 years of Program and/or Project management experience, or equivalent combination of relevant education and experience.
• Operational Process Improvement experience.
• Managed Care experience, preferably in a shared service, CoE or matrixed environment.
• Experience with Microsoft Project and Visio.
• Strong presentation and communication skills.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.