Program Manager, Transportation Systems & AI Analytics

Amazon Inc.; Bellevue (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

Amazon Inc. is seeking a Program Manager for the Transportation Engineering Systems (TESS) team to learn how Amazon's proprietary transportation systems move packages.

You will manage system configuration changes that control those systems and work with business leaders to create new transportation flows and scalable configurations. In this role you will execute network design changes, troubleshoot package flows, and build automation, analytics, and reporting using AI.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced Excel skills (Pivot Tables, VLOOKUP) and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows.
• Track program milestones and communicate status to business leaders and stakeholders.
• Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery.
• Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes.
• Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy.
• Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making.
• Proactively identify and mitigate risks in system configurations before they impact customers.
• Document processes, standard operating procedures, and configuration playbooks for the team.

Skills

Program management

Process improvement

Data analysis

Cross-functional collaboration

Excel (Pivot Tables, VLOOKUP)

Tools

SQL

Job description

Amazon Inc. is seeking a Program Manager for the Transportation Engineering Systems (TESS) team to learn how Amazon's proprietary transportation systems move packages.

You will manage system configuration changes that control those systems and work with business leaders to create new transportation flows and scalable configurations. In this role you will execute network design changes, troubleshoot package flows, and build automation, analytics, and reporting using AI.