Program Manager, Transportation Systems & AI

Amazon.com; Factoria (WA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Program Manager I to join the Transportation Engineering Systems (TESS) team. You will drive configuration changes across proprietary transportation systems, manage cross-functional projects, and develop analytics and automation to optimize package flows from fulfillment centers to customers.

You will collaborate with business leaders, program teams, and software engineers to design scalable transportation configurations, troubleshoot issues, and document processes.

Qualifications

• 2+ years of program or project management experience
• 3+ years of Computerized Maintenance Management System program experience
• 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
• 3+ years of advanced Microsoft Word and Excel experience
• Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows
• Track program milestones and communicate status to business leaders and stakeholders
• Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery
• Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes
• Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy
• Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making
• Proactively identify and mitigate risks in system configurations before they impact customers
• Document processes, standard operating procedures, and configuration playbooks for the team
• Contribute to additional doc writing such as QBR, MBR, and Lessons Learned

Skills

Program management

Analytical mindset

Strong communication

Education

Bachelor's degree in relevant field

Tools

MS Access

SQL

Microsoft Projects

Excel

Word

Job description

Amazon is seeking a Program Manager I to join the Transportation Engineering Systems (TESS) team. You will drive configuration changes across proprietary transportation systems, manage cross-functional projects, and develop analytics and automation to optimize package flows from fulfillment centers to customers.

You will collaborate with business leaders, program teams, and software engineers to design scalable transportation configurations, troubleshoot issues, and document processes.