Transportation Systems PM - Scale Ops & Automation

Amazon Inc.; Bellevue (WA); On-site; USD 140,000 - 200,000; Full time

Job summary

Amazon Inc. in Bellevue, WA, seeks a Program Manager for the Transportation Engineering Systems (TESS) team. You will learn how Amazon's proprietary transportation systems move packages from fulfillment centers to customers and lead configuration changes at scale.

You will manage projects, run stakeholder meetings, analyze package flows, build automation and analytics, and document processes. Collaboration with operations, software engineers, and business leaders is essential.

Qualifications

• Program management experience required.
• Experience configuring complex systems and workflows.
• Strong data analytics and problem-solving skills.
• Familiarity with AI-enabled analytics is a plus.
• Excellent communication with cross-functional stakeholders.
• Ability to document processes and create operating playbooks.

Responsibilities

• Manage system configuration changes across Amazon's proprietary transportation systems.
• Track program milestones and communicate status to leaders and stakeholders.
• Execute network design changes end-to-end with cross-functional teams.
• Deep dive into package flow data to troubleshoot issues and implement fixes.
• Identify process improvements and build automation to reduce manual work.
• Develop analytics and reporting capabilities leveraging AI to drive decisions.
• Document processes and create SOPs and playbooks for the team.
• Contribute to quarterly business reviews and lessons learned.

Skills

Program management

System configuration

Data analytics

AI analytics

Stakeholder management

Documentation

Job description

Amazon Inc. in Bellevue, WA, seeks a Program Manager for the Transportation Engineering Systems (TESS) team. You will learn how Amazon's proprietary transportation systems move packages from fulfillment centers to customers and lead configuration changes at scale.

You will manage projects, run stakeholder meetings, analyze package flows, build automation and analytics, and document processes. Collaboration with operations, software engineers, and business leaders is essential.