Program Manager & Training Lead - Government Transformation

Contact Government Services, LLC; Washington (Washington County); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Paid Time Off and Holidays

Job summary

Contact Government Services, LLC is seeking a Program Manager/Training Lead to design, develop, and deliver training for a government client. The role supports internal and external audiences, delivering instructor-led, in-person, and virtual sessions within the VCF transformation.

You will collaborate with SMEs and a system integrator to provide effective educational materials and rollout support. The position requires a Bachelor’s degree and 5+ years of training development experience, plus

Qualifications

• Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules
• Minimum of 5 years’ experience developing training for clients
• Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership
• Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables
• Bachelor’s degree in a relevant field required
• Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes
• Experience with Salesforce preferred
• Must have experience using Adobe Captivate for training development
• Ability to obtain a Public Trust clearance.
• Must be a United States citizen.

Responsibilities

• Review draft Training Plans and collaborate with the transformation readiness team to finalize.
• Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes.

Skills

Training design

Leadership

Project coordination

Communication

Schedule management

Client training experience

Education

Bachelor’s degree

Tools

Salesforce

Adobe Captivate

Job description

Contact Government Services, LLC is seeking a Program Manager/Training Lead to design, develop, and deliver training for a government client. The role supports internal and external audiences, delivering instructor-led, in-person, and virtual sessions within the VCF transformation.

You will collaborate with SMEs and a system integrator to provide effective educational materials and rollout support. The position requires a Bachelor’s degree and 5+ years of training development experience, plus