Program Manager — Supported Living & Team Lead

Socket.dev; Auburn (WA); On-site; USD 43,000 - 49,000; Full time

Benefits offered by this job

Cell phone reimbursement

Internet reimbursement

Major medical coverage

Vision insurance

Life insurance

Long-term disability insurance

Travel assistance

Dental plans (self-paid options)

Paid holidays

Job summary

Socket.dev, a nonprofit serving South King County, is seeking a Program Manager (Team Coordinator) to oversee supported living services and lead a team of Direct Support Professionals. This role focuses on coordinating health care, managing benefits, emergency support, and ensuring thorough documentation and communication.

Ideal candidates bring supervisory experience, strong listening and organizational skills, and a person-centered care mindset to support adults with developmental

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Experience supervising Direct Support Professionals and coordinating community-based services.
• Strong listening, communication, organization, and documentation skills.

Responsibilities

• Leadership: Provide direct supervision to up to 20 Direct Support Professionals (DSPs), mentor staff, and conduct performance reviews to support a high-performing team.
• Advocacy: Coordinate and document health care services for individuals in accordance with state and agency requirements.
• Support Management: Monitor and maintain each individual’s medical and service benefits to support continued access to essential resources.
• Direct Support: Provide immediate assistance during emergencies, including physical transfers and personal hygiene support.
• Financial Oversight: Reconcile each individual’s financial records monthly to ensure accuracy and accountability.
• Collaboration: Schedule and attend required monthly meetings, prepare written meeting documentation, and promote open communication and teamwork.

Skills

Leadership

Staff mentoring

Performance reviews

Communication

Documentation

Person-centered care

Education

High School Diploma or equivalent

Job description

Socket.dev, a nonprofit serving South King County, is seeking a Program Manager (Team Coordinator) to oversee supported living services and lead a team of Direct Support Professionals. This role focuses on coordinating health care, managing benefits, emergency support, and ensuring thorough documentation and communication.

Ideal candidates bring supervisory experience, strong listening and organizational skills, and a person-centered care mindset to support adults with developmental