Program Manager | Team Coordinator, Supported Living

Total Living Concept; Washington; Hybrid; USD 43,000 - 48,000; Full time

Benefits offered by this job

Competitive Wages

Per diem for emergency cell phone

Reimbursements

Comprehensive Benefits Package

Paid Time Off

Mileage Reimbursement

Retirement Plan

Job summary

Total Living Concept is seeking a Program Manager (Team Coordinator) in Auburn, WA to oversee community-based and daily support services for adults with developmental disabilities. You will supervise up to 20 Direct Support Professionals, coordinate care, and ensure services align with state and agency requirements.

The role offers competitive wages, benefits, and mileage reimbursement. Strong leadership, communication, and documentation skills are essential, along with background checks and a

Qualifications

• Preferred experience includes at least three years in a supervisory role.
• Five years providing supported living services in community settings.

Responsibilities

• Provide direct supervision to up to 20 Direct Support Professionals (DSPs).
• Coordinate and document health care services for individuals.
• Monitor and maintain medical and service benefits for access to resources.
• Provide immediate assistance during emergencies, including transfers and personal hygiene support.
• Reconcile each individual’s financial records monthly.
• Schedule and attend monthly meetings and document outcomes.

Skills

Leadership

Advocacy

Support management

Direct support

Financial oversight

Collaboration

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Manager (Team Coordinator)

Full Time Management Auburn, WA, US

30+ days ago Requisition ID: 1020

Salary Range: $31.00 To $35.23 Hourly

Program Manager (Team Coordinator) – Supported Living

Are you passionate about supporting others, making a positive impact, and building strong teams? If so, you may be the person we need to help advance our mission.

We are a nonprofit organization in South King County that provides individualized supported living services to adults with developmental disabilities. We are seeking a dedicated Program Manager to help carry out this mission.

Your Responsibilities:

You will oversee community-based and daily support services for individuals living in their own homes in South King County. Key responsibilities include:

• Leadership: Provide direct supervision to up to 20 Direct Support Professionals (DSPs), mentor staff, and conduct performance reviews to support a high-performing team.
• Advocacy: Coordinate and document health care services for individuals in accordance with state and agency requirements.
• Support Management: Monitor and maintain each individual’s medical and service benefits to support continued access to essential resources.
• Direct Support: Provide immediate assistance during emergencies, including physical transfers and personal hygiene support.
• Financial Oversight: Reconcile each individual’s financial records monthly to ensure accuracy and accountability.
• Collaboration: Schedule and attend required monthly meetings, prepare written meeting documentation, and promote open communication and teamwork.

Qualifications/Experience:

• Preferred experience includes at least three years in a supervisory role and five years providing supported living services in community settings. Strong candidates will also demonstrate:
  • The ability to build supportive relationships with DSPs, individuals receiving services, and their families.
  • Experience developing individualized support plans tailored to each person’s needs.
  • The flexibility to work varying schedules as required.
  • Excellent listening and communication skills, along with strong organizational and documentation capabilities.
  • A deep understanding of person-centered support philosophies.

Required:

• Must be at least 18 years old.
• High school diploma or equivalent.
• Valid driver’s license with no pending risk of loss.
• Ability to pass Washington State and FBI fingerprint-based background checks. See WAC 388-113-0020 for a list of disqualifying crimes; not all convictions are disqualifying.

What We Offer:

• Competitive Wages: The starting wage is $31.00 to $35.23 per hour, with potential bonuses. Employees receive an additional $60 per day when responsible for the company’s emergency cell phone.
• Reimbursements: Receive partial reimbursement for eligible personal cell phone and home internet expenses.
• Comprehensive Benefits Package: Benefits include major medical coverage with minimal employee contributions and a Health Reimbursement Arrangement (HRA) ; employer-paid vision, life, and long-term disability insurance; and travel assistance. Employees may also choose self-paid dental plans, additional life insurance, and pet insurance.
• Paid Time Off: Receive paid holidays, sick leave, and vacation time.
• Mileage Reimbursement: Receive mileage reimbursement for eligible work-related travel.
• Retirement Plan: Access to a 401(k) plan with company match after one year of service.

Your application must include a cover letter that explains your interest in the position and describes the paid work experience that meets the qualifications above.