Program Secretary

Hope House, Inc.; City of Albany (NY); Sur place; USD 22 000 - 31 000; Plein temps

Avantages offerts par ce poste

11 paid holidays per calendar year

Vacation, Personal, and Sick Time (up 

Medical, Dental, & Vision Insurance

Flexible Savings Account & Health SAV/

AFLAC Supplemental Benefits

Benefit Buyout option if coverage isWa

Voluntary Short-Term Disability & Life

Company paid Life Insurance Policy at

Company funded Retirement Plan

401k option to further save for retir

Tuition Reimbursement Program

Résumé du poste

Hope House, Inc. in the Greater Capital Region of New York seeks a full-time receptionist/administrative assistant to greet clients, manage intake, and support daily office operations.

You will handle scheduling, light accounting tasks, and OASAS reporting, contributing to a welcoming, organized environment. Ideal candidates have a high school diploma or GED, strong communication and customer service skills, and the ability to work well in a team as well as independently.

Qualifications

• Minimum of High School Diploma or GED.
• Excellent spelling and grammar skills.
• Aptitude for learning to operate electronic health records.
• Customer service skills.
• Proper phone etiquette.
• Works well with a team and individually.

Responsabilités

• Greet clients and visitors, determining their needs and taking appropriate action.
• Answer telephone and take appropriate action.
• Assist with scheduling of assessments, and at times produce schedules for the counseling staff
• Assist with the intake/admissions and discharge processes
• Prepares correspondence, memos, reports and other documents.
• Responsible for OASAS online reporting
• Maintain a daily census database and generates a census and discharge report
• Gather statistical information and submit monthly report
• Process incoming mail & manage outgoing mail
• Manage petty cash accounts
• Gather financial information and forward to the Financial Case Manager
• Performs various money handling and account keeping responsibilities
• Sets up & break down client charts
• Maintains facility files and records
• Maintains inventory and requisitions
• Other duties as assigned

Connaissances

Word processing

Spelling & grammar

Electronic Health Records

Customer service

Phone etiquette

Teamwork / Team player

Formation

High School Diploma or GED

Description du poste

If you are looking for a challenging and rewarding career, Hope House is the place for you! If you are seeking a fulfilling career, with numerous opportunities to make a REAL difference in the lives of people, we want YOU!

Hope House is a substance abuse treatment provider who strives to save lives, recover hope and restore families to those suffering from Substance Abuse Disorder. We are committed to making sure that all staff members feel like they make a difference and are a part of our team!

Hope House Inc. has a reputation as one of the top employers in the Greater Capital Region of New York.

Schedule:

This a full-time position, Monday through Friday 8am to 4pm.

Job Status:

Full-Time, Non-Exempt / Hourly

Compensation:

up to $19.31/hour

Job Duties Include:

• Greet clients and visitors, determining their needs and taking appropriate action
• Answer telephone and take appropriate action.
• Assist with scheduling of assessments, and at times produce schedules for the counseling staff
• Assist with the intake/admissions and discharge processes
• Prepares correspondence, memos, reports and other documents.
• Responsible for OASAS online reporting
• Maintain a daily census database and generates a census and discharge report
• Gather statistical information and submit monthly report
• Process incoming mail & manage outgoing mail
• Manage petty cash accounts
• Gather financial information and forward to the Financial Case Manager
• Performs various money handling and account keeping responsibilities
• Sets up & break down client charts
• Maintains facility files and records
• Maintains inventory and requisitions
• Other duties as assigned

Requirements

Education:

Minimum of High School Diploma or GED.

Experience:

• Working knowledge of word processing
• Excellent spelling and grammar skills
• Aptitude for learning to operate electronic health records
• Customer Service Skills
• Proper phone etiquette
• Works well with a team and individually

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the policy of Hope House to provide equal employment opportunity to all applicants and employees without regard to race, sex, color, religion, national origin, age, disability, or veteran status.

Benefits

• 11 paid holidays per calendar year
• Vacation, Personal, and Sick Time (up to 200 hours per year to start)
• Medical, Dental, & Vision Insurance
• Flexible Savings Account & Health Savings Account depending on medical plan
• AFLAC Supplemental Benefits
• Benefit Buyout option if coverage is waived
• Voluntary Short-Term Disability & Life Insurance
• Company paid Life Insurance Policy at two times annual salary
• Company funded Retirement Plan
• 401k option to further save for retirement
• Tuition Reimbursement Program